Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 2 replies, has 1 voice.

Last updated by robertM-124 1 day, 10 hours ago.

Author Posts
July 2, 2025 at 4:34 pm #17194215

robertM-124

Background of the issue:
I am trying to make the content visible after uploading translations using WebToffee. I have been using the troubleshooting options recommended by the WPML support team, but it desyncs the existing translations. I suspect there might be compatibility issues with my theme.

Symptoms:
The sync for tables breaks randomly, making some attributes not visible. Examples include: /en/tv-franko-32-81cm-ftv-32sh1300-android-hd/ and /televizori-lg-50-126cm-50ut81009lb-adkg-4k-uhd/.

Questions:
Do you have any recommendations I can follow to fix the desynchronization issue?
Are there known compatibility issues between WPML and my theme?

July 3, 2025 at 11:25 am #17196943

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hello,
Thank you for contacting us

Before one of my colleagues continues with this ticket, I kindly ask you to double-check if you have followed the steps described in the official WebToffee documentation: hidden link

July 3, 2025 at 6:25 pm #17199051

robertM-124

Hello,

Yes I follow the instruction every time I import.

Regards