Our wait time is higher than usual, please make sure you are meeting the minimum requirement - https://wpml.org/home/minimum-requirements before you report issues, and if you can take a look at current Known Issues - https://wpml.org/known-issues/. Thank you.
Could you please check why Property listings are not appearing on the homepage or any other pages after translation. I have pinned featured properties to display in the website's header as a hero slider, its showing well in English website hidden link but none of the properties are showing up in the header in Arabic version.
- Please backup the site files and database before providing us access.
- If you have a staging site where the problem can be reproduced, it is better to share access to the staging site.
As per your request, I have created your user account, and you can now log in to the website to check the integrations.
Additionally, I’d appreciate it if you could confirm the number of words we need to translate per language. Based on your website's word-count and credit estimation, translating 187,500 unique words on our website into four languages would require approximately 1.5 million credits, costing around €512 (screenshot attached).
We plan to translate our website into Arabic, Azerbaijani, French, and Russian (one by one). However, there is no option for a customized package of purchasing 1.5m credits—only the ability to switch to a Pay-as-You-Go plan.
With Pay-as-You-Go, we lack visibility on the potential monthly costs. Could you please:
1. Confirm whether our calculation of 1.5 million credits for €512 is correct?
2. Provide an estimate of how much the costs would be per month?
Looking forward to your response.
Best Regards,
Hassan
New threads created by Dražen and linked to this one are listed below:
I have checked, but I see you have not translated properties. You need to translate them by clicking the + icon, or sending them for translation via WPML > Translation Management.
I also advise reading the docs I shared in the last ticket on how to translate things from the Houzez theme and following them. hidden link
Let me know how it goes and if you still have issues withthe Properties on the homepage, after translating them.
Regards,
Drazen
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