Variation Images are not shown

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is facing the missing attribute images issues in a secondary language.

Solution:
I'm able to copy the variation images into a secondary language by following the below steps:

1. Went to WPML >> Settings > Custom Term Meta Translation section.

2. Searched for the “swatchly” field and set the “swatchly_image” field to “Copy” and pressed the Save button as you can see in the attached screenshot.

3. After that we need to re-save the default language attribute to copy the field value into secondary languages. So, I followed the below steps to re-save the default language attribute terms:

3.1. Went to Products >> Attributes.

3.2. Clicked on the “Configure terms” from the Garden attribute.

3.3. Switched to the English language using the admin language switcher.

3.4. Clicked on the “Quick Edit” link for each term.

3.5. Pressed the Update Garden button.

And now images are showing correctly

Relevant Documentation:
https://wpml.org/documentation/related-projects/woocommerce-multilingual/

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Exception, Not WPML issue

This topic contains 4 replies, has 2 voices.

Last updated by Noman 1 year, 9 months ago.

Assisted by: Noman.

Author	Posts
March 21, 2023 at 11:26 am #13292881
andreasC-8	Hello in continuation of my previous ticket SWATCH IMAGES TRANSLATION NOT SHOWN, when am trying to add new products variations and translate it to English the fields of images etc are locked I was talking with a help support agent but the chat was interrupted due to inactivity while i was trying to create a staging environment for the support agent to login.
March 21, 2023 at 11:45 am #13292995
Noman Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Hi, Thank you for contacting WPML Support. To take a closer look at this issue, please provide temporary access (WP-Admin and FTP Login info) to your site (preferably staging site), so that I can look into your setup and debug the issue. Your next answer will be private which means only you and I have access to it. === Please backup your database and website === ✙ I would additionally need your permission to deactivate and reactivate Plugins and the Theme and to change configurations on the site. This is also a reason the backup is really important. Thank you
March 21, 2023 at 3:56 pm #13295347
Noman Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	I have logged in to your site and followed the below steps: 1. Went to WPML >> Settings > Custom Term Meta Translation section. 2. Searched for the “swatchly” field and set the “swatchly_image” field to “Copy” and pressed the Save button as you can see in the attached screenshot. 3. After that we need to re-save the default language attribute to copy the field value into secondary languages. So, I followed the below steps to re-save the default language attribute terms: 3.1. Went to Products >> Attributes. 3.2. Clicked on the “Configure terms” from the Garden attribute. 3.3. Switched to the English language using the admin language switcher. 3.4. Clicked on the “Quick Edit” link for each term. 3.5. Pressed the Update Garden button. And now images are showing correctly: hidden link You may need to follow the same steps for each attribute. Could you please check and confirm? Thank you
March 22, 2023 at 9:00 am #13301867
andreasC-8	Hello thank you it worked. Now when i duplicate a product from Greek to English will that automatically work ? Of i have to do the quit edit part?
March 22, 2023 at 9:51 am #13302805
Noman Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Yes, it will work automatically, thank you