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This topic contains 6 replies, has 2 voices.

Last updated by Marko Polo 1 year, 3 months ago.

Assisted by: Mihai Apetrei.

Author Posts
January 11, 2023 at 9:23 pm #12799117

Marko Polo

Tell us what you are trying to do?
There is no tab under translation management for AUTOMATIC TRANSLATION
Within WPML Website it says we are assigned 1740 credits.
Then it says, "YOU ARE OUT OF CREDITS"!
How can that be when we are assigned 170 credits?

What is the link to your site?
comandosdesalvamento.org

January 12, 2023 at 11:21 pm #12809451

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there.

If you don't see the "Automatic Translation" tab under WPML > Translation Management, then probably you don't have the "Advanced Translation Editor (ATE)" enabled yet from WPML > Settings.

I can also confirm that there are "1740 credits" currently assigned to your site. If you send up for translation content that needs more credits than the current ones, you might see the message that you mentioned.

Please let me know how things go.

Mihai Apetrei

January 12, 2023 at 11:57 pm #12809507
Marko Polo

I tested only two of my blog entries to send to google translate.
It translated the titles, One of the posts was translated into English. The other one remained in Spanish.
It took credits away that amount to both the whole posts.
Also, the translation is grammatically lacking in areas due to it being google AI and I have to correct the entry asap.
This is the url that was supposed to be translated.
hidden link
Please help.

New threads created by Mihai Apetrei and linked to this one are listed below:

https://wpml.org/forums/topic/split-issues-with-automatic-translation/

January 13, 2023 at 9:41 am #12811833

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there.

Thank you for the info!

So, from my understanding, the issues that you presented in this ticket initially are resolved. Can you please confirm?

We can't handle multiple issues per ticket so if the ones that you mentioned initially are resolved, I can create a new ticket for you in regard to the new issues that you mentioned.

Please let me know.

Mihai

January 13, 2023 at 3:41 pm #12814937

Marko Polo

Yes that is fine. Will you send me a new ticket to the new thread you are making?

January 14, 2023 at 2:11 pm #12818089

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there.

Yes, I created a new ticket for the newly reported issues here:
https://wpml.org/forums/topic/split-issues-with-automatic-translation/

Please mark this current ticket as resolved.

Thank you.

Mihai

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.