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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is trying to update a link on their French page to point to the English version of their product.

Solution:
We recommend watching our video tutorial on how to translate links using the Advanced Translation Editor. You can find the tutorial here: Translating Links with Advanced Translation Editor.

If you're experiencing a similar issue, we suggest following the steps in the video tutorial to update your links. If the solution provided does not apply to your case, or if it's outdated, we encourage you to open a new support ticket for personalized assistance. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.

If you need further assistance, please don't hesitate to contact us by opening a new support ticket in the WPML support forum: WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 4 replies, has 2 voices.

Last updated by Andrey 7 months, 4 weeks ago.

Assisted by: Andrey.

Author Posts
April 5, 2024 at 9:56 pm #15489960

raymondeB

Tell us what you are trying to do? I want to update a link to point to an English version of my product from the page that is originally in French?

Is there any documentation that you are following? i don't know what is the best way to do this, hence my question...

Is there a similar example that we can see? No

What is the link to your site? check the blog: hidden link

the very last sentence the "click here" link. I would like that it could direct to the English version of the book...

Using the translator, it seemed that it just copied the link in the French page... I'd like to update this link to the English product (ie: book) but I wonder how without bugging the whole thing...

Thanks for giving me instruction on the best way to do that

April 5, 2024 at 10:51 pm #15490046

raymondeB

Also, I'd like to know if I can adjust the formatting of my page after translating, because there has been some "movements" in my page layout after translation...Thanks

April 6, 2024 at 8:35 am #15490329

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Thank you for contacting WPML support.

You can learn how to translate your link by watching this video: https://wpml.org/announcements/2020/02/translating-links-with-advanced-translation-editor/.

As for your other question, may I request you create a new support ticket? This will not only assist you in receiving a prompt response but also aid other users with similar problems in locating solutions by searching the forum. Please ensure that you provide as much information as possible.

April 6, 2024 at 2:02 pm #15490649
raymondeB

Hello Andrey,

thanks for your help. The video was very helpful to update links exactly as it was shown in the example.

However, I have a particular case on top of the other and I may need just a little bit more help!

In one of my page, I have a short code linking to a PDF document that can be downloaded. It's called with a short code because I use a plugin in order to monitor how many times the PDF is downloaded.

Every language in my site has its own short code for this file, which allows the user to download it in it choice language.

I seem to be unable to find the short code using the method you suggested! Any other way to do this?

Thanks a lot 🙂

New threads created by Andrey and linked to this one are listed below:

https://wpml.org/forums/topic/split-i-have-a-short-code-linking-to-a-pdf-document/

April 8, 2024 at 9:44 am #15493400

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Thank you for the update. I am glad to hear that it works now.

If you don't mind, I have opened a new ticket for this question. This will help other users with similar problems to find solutions when searching the forum. I will reply to you with the details on the new ticket here: https://wpml.org/forums/topic/split-i-have-a-short-code-linking-to-a-pdf-document/.