Skip Navigation

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are planning to translate your website into multiple languages using WPML and need to understand the technical steps and estimate the translation credits required.
Solution:
If you're experiencing this, we recommend you first check the word count for your website's content. In WPML, navigate to WPML > Translation Management > Dashboard. Here, mark all pages, posts, etc., that you wish to translate. Before confirming, you will see an estimated word count. However, note that this count only includes titles and content of posts and pages. It does not account for custom fields, taxonomies, or meta information for media, which can significantly increase the word count. We suggest multiplying the estimated count by three to get a more accurate estimate of the credits needed. You can then calculate the cost using this link: Automatic Translation Pricing.

If this solution does not apply to your case, or if it seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket if further assistance is needed. You can do so here: WPML Support Forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 1 reply, has 0 voices.

Last updated by Andreas W. 2 weeks ago.

Assisted by: Andreas W..

Author Posts
April 10, 2025 at 5:58 pm #16920133

roshanD

Background of the issue:
We at WhyIslam have chosen WPML as our preferred tool for translating our English website. Our objective is to make the website accessible in as many languages as possible using your platform. As a starting point, we plan to translate the site into Spanish and French. We understand that this may require purchasing a few millions of translation credits.

Symptoms:
No specific issue or error message mentioned.

Questions:
What are the correct technical steps for translating the site one language at a time?
How can we arrange a conversation with a WPML technical expert to review the credit requirements and confirm the technical steps needed for this transition?

April 11, 2025 at 7:12 pm #16924274

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

The main issue with this task at the moment is, that our word count feature at WPML > Translation Management > Dashboard only counts the title and content of your posts and pages.

This means any custom fields, taxonomies, meta information for media, etc. are not counted, and in some cases that can lead to a word count 3x bigger than the one indicated in our dashboard.

Example:

Go to WPML > Translation Management > Dashboard.

Mark all pages, posts, etc. to send them to translation. Before confirming the last step on the page you will see the estimated word count. Multiply this amount by 3x and you should have an estimate of the credits needed to translate the whole site.

You can then calculate the cost here:
https://wpml.org/documentation/automatic-translation/automatic-translation-pricing/

Best regards
Andreas