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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to customize the menu on your site after using the automatic translation feature in WPML, but it's not working as expected.
Solution:
We have checked your site and synced the menu again. Most items in your site's menu are now translated. However, custom menu items such as the Home page item's label and link, and the Properties' label need manual translation. You should translate these items in WPML -> Strings Translation. For instance, the Dutch link should be translated to: https://checkka.com/nl/.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend opening a new support ticket. Additionally, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can also visit our support forum at WPML support forum.

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This topic contains 3 replies, has 2 voices.

Last updated by Itamar 6 months, 1 week ago.

Assisted by: Itamar.

Author Posts
June 18, 2024 at 7:21 am #15747511

jkK

Background of the issue:
I am trying to customize the menu on my site hidden link after using the automatic translation feature in WPML. I have followed the documentation provided but it didn't work as explained.

Symptoms:
The menu customization after automatic translation is not working as expected.

Questions:
How can I customize the menu after using the automatic translation feature in WPML?

June 18, 2024 at 7:48 am #15747706

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi,

If you need further help with this, please share the access details to your site with me.
I'm enabling a private message for the following reply.

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We have strict policies regarding privacy and access to your information. Please see:
https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/
**IMPORTANT**
- - Please backup the site files and database before providing us access. --
-- If you have a staging site where the problem can be reproduced, it is better to share access to the staging site.--

Regards,
Itamar.

June 18, 2024 at 10:20 am #15748395

jkK

hello, i hope you can still help me

June 19, 2024 at 4:32 am #15752323

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi, and thanks for the access details.

I checked things on your site and synced the menu again. Almost everything on your site's menu is translated. Please see the attached screenshot nl-menu.jpg. There are two exceptions: the Home page item's label and link and the Properties' label. These are custom menu items, and you must translate them into WPML -> Strings Translation. Please see the attached screenshot trans-menu.jpg. For example, the Dutch link should be translated as this: hidden link.

Regards,
Itamar.

nl-menu.jpg
trans-menu.jpg