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Supporter timezone: Asia/Singapore (GMT+08:00)

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Last updated by Kor 8 hours, 50 minutes ago.

Assisted by: Kor.

Author Posts
April 4, 2025 at 8:42 am #16895915

jensK-16

Thank you - featured products works fine now.
But
1) English category pages are still empty

2) I discover now taglines below header have disappeared from all translations. They still appear on category pages but not on product pages. This goes for main site grontkontor.dk as well.

Would be great if you could fix both now you're at it.

April 4, 2025 at 8:56 am #16896033

jensK-16

English category pages are still empty - other languages works fine. Happened same time as earlier issue with featured products

April 4, 2025 at 5:34 pm #16898639

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

Sorry, I've accidentally edited your production site while troubleshooting the category issue. Could you restore the production site? My apologies for the inconvenience.

April 7, 2025 at 8:15 am #16902757

jensK-16

NO I cannot - we have done HOURS of work since backup so please undo you work asap

April 7, 2025 at 8:18 am #16902775

jensK-16

Page looks terrible and search function is missing

Udklip.JPG
April 7, 2025 at 8:42 am #16902882

jensK-16

I really hope you can fix this asap, we have people in both Norway, India and Denmark working on the site - at least 40 - 50 hours since last backup

April 7, 2025 at 8:47 am #16902968

jensK-16

We have made 2 backup sites for you to make absolutely sure thjis would not happen!!! Please fix asap!!!!

April 7, 2025 at 8:48 am #16902970

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. I was working on the staging site and I got redirected to the production site. What I did is I updated the elementor plugins and it broke the jetengine plugins. Are able to upload the older versions of the Elementor plugins? My apologies for the inconvenience.

April 7, 2025 at 9:04 am #16903010

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Furthermore, this ticket is separated from this ticket https://wpml.org/forums/topic/featured-products-disappeared-on-frontpage-translations/page/3/#post-16896038 and I have made sure that there is a backup before I work on the site. Please let me know how it goes.

April 7, 2025 at 9:13 am #16903083

jensK-16

I have asked our developers who did the bad linking to fix - is there anything else they should know

April 7, 2025 at 9:25 am #16903145

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thats all. If possible, please ask your developers to backup and update all plugins to the latest version.