I'd like to use automatic translations.

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Tagged: ATE

This topic contains 3 replies, has 2 voices.

Author	Posts
December 20, 2022 at 3:31 pm
johnM-67	I'd like to use automatic translations. I have 30k credits and transfered them to one of my sites but in the dashboard it still shows that I don't have credits
December 20, 2022 at 4:55 pm
December 20, 2022 at 4:57 pm #12686043
Nicolas Viallet Supporter Languages: English (English ) French (Français ) Timezone: America/Lima (GMT-05:00)	Hi again, As I mentioned I will escalate your case to our ATE team. I will keep you posted in that ticket. Thanks for your patience, Nico
December 20, 2022 at 5:11 pm #12686105
Nicolas Viallet Supporter Languages: English (English ) French (Français ) Timezone: America/Lima (GMT-05:00)	Hi, Ticket has been escalated. Nico
December 20, 2022 at 5:57 pm #12686325
Nicolas Viallet Supporter Languages: English (English ) French (Français ) Timezone: America/Lima (GMT-05:00)	Hello, Your website was registered under two organizations and credits were assigned to the inactive one. I think the issue appeared when you moved the site. Anyway we have fixed that on our end and you should be able to use your credits now. Thanks, Nico

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.