Hi,
I use wpml with bookly and bookly pro plugins in 5 languages.
For some unknow reason, for English (not default language), at the time of sending the AJAX request to render the booking form, the wp-wpml_current_language cookie is initialized with an incorrect value and the booking form is rendering with incorrect translation.
To see the problem just go to my website, select a language other than English and then select the English language. The booking form is returned in the wrong language.
Can you help me please?
PS: Don't share my address website please.
To see the problem just go to homepage of my website, select a language other than English and then select the English language. The booking form is returned in the wrong language. If you try to change the other languages (not English) you will see that the problem does not arise.
Thanks for uploading the plugin to the sandbox site. I've seen the issue on your site, but could you please check the sandbox and let me know if you can replicate the issue? (hidden link)
If the issue is replicable, please let me know the steps to reproduce it.
If it's not replicable, please check if the issue persists in a minimal environment by following these steps.
1- Deactivate all the plugins except the active plugin on the sandbox site.
2- Switch for a moment to a WordPress default theme like Twenty Twenty-one.
If the issue is gone, activate one by one to see with which one there is causing an interaction issue.
❌ Please backup your database before performing the above test ❌
Hi Osama, I don't know if is issue is replicable or not. My is a production site. I cannot deactivate plugins or change themes. However there are only the bookly and wpml plugins. The theme is enfold.
Thanks for your feedback. I would need to request temporary access (WP-Admin and FTP)
– preferably to a test site where the problem has been replicated if possible –
in order to be of better help and check if some configurations might need to be changed
Your next answer will be private, which means only you and I can access it.
❌ Please backup your database and website ❌
✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.
Thanks for the access details. I replicated the issue on the sandbox site by changing the default language. Kindly check the sandbox when you are not logged in, and let me know if you can replicate the issue. (hidden link)
I'll consult our 2nd tier supporters regarding this issue and update you as soon as I get their reply.
It's great to hear that the workaround fixed the issue. Our dev team is working on a permanent fix, but I'm not sure if it will be ready for the next release, so please keep the ticket URL saved to apply the steps if you need them again.
