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This topic contains 2 replies, has 2 voices.

Last updated by kevinV-11 1 year, 7 months ago.

Assisted by: Osama Mersal.

Author Posts
September 9, 2022 at 12:05 pm #12022049

kevinV-11

Tell us what you are trying to do?
> Translate a JetEngine Meta Box field (checkbox)

I have created a Meta Box in JetEngine for WooCommerce products called 'voorraadproduct'. It contains a checkbox called 'Leverbaar uit voorraad' (available in stock).

The label of this checkbox is shown on the website (when it's checked) via a Dynamic Field, for example on the top of this page: hidden link

However, the French version shows the same text: hidden link

I use the string translation to add the French translation (see image), but it doesn't show up on the page.

What could be the problem?

September 11, 2022 at 9:52 am #12029103

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

1) First of all, sorry for the late reply due to a higher workload. I would need to take a closer look at your site. So I would need to request temporary access (WP-Admin and FTP)
– preferably to a test site where the problem has been replicated if possible –
in order to be of better help and check if some configurations might need to be changed

Your next answer will be private, which means only you and I can access it.

❌ Please backup your database and website ❌

✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

2) It's not related to the issue, but according to your Debug.info, the WP memory limit needs to be increased. PHP memory is fine, but WordPress uses 40Mb as default. Minimum requirements for WPML are 128Mb. (Kindly check this page https://wpml.org/home/minimum-requirements/)

You can increase it by adding the following code in your wp-config.php file, right before the /* That's all, stop editing! Happy publishing. */ line:

/** Memory Limit */
define('WP_MEMORY_LIMIT', '256M');
define( 'WP_MAX_MEMORY_LIMIT', '256M' );

Thanks for your cooperation

Regards,
Osama

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.