Products tables desyncronization - WPML

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Last updated by robertM-124 2 days, 18 hours ago.

Author	Posts
July 2, 2025 at 4:34 pm #17194215
robertM-124	Background of the issue: I am trying to make the content visible after uploading translations using WebToffee. I have been using the troubleshooting options recommended by the WPML support team, but it desyncs the existing translations. I suspect there might be compatibility issues with my theme. Symptoms: The sync for tables breaks randomly, making some attributes not visible. Examples include: /en/tv-franko-32-81cm-ftv-32sh1300-android-hd/ and /televizori-lg-50-126cm-50ut81009lb-adkg-4k-uhd/. Questions: Do you have any recommendations I can follow to fix the desynchronization issue? Are there known compatibility issues between WPML and my theme?
July 3, 2025 at 11:25 am #17196943
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hello, Thank you for contacting us Before one of my colleagues continues with this ticket, I kindly ask you to double-check if you have followed the steps described in the official WebToffee documentation: hidden link
July 3, 2025 at 6:25 pm #17199051
robertM-124	Hello, Yes I follow the instruction every time I import. Regards
July 5, 2025 at 12:07 pm #17203841
robertM-124	Another very strange behavior is it creates double values in the translated language, along with the values from the original language: /en/apple-iphone-16-pro-max-256gb-black-titanium-2/ this is all over the place, and it happens later, not immediately after uploading and only on global attributes.