[Resolved] Some Parts of my Elementor pages are not translated

Thanks for replicating the issue at fresh WP site. I’ve followed the below steps:

1. Added the below XML in WPML >> Settings > Custom XML Configuration section:

<wpml-config>
  <elementor-widgets>
    <widget name="bdt-switcher">
      <fields>
        <field>switch_a_title</field>
        <field>switch_b_title</field>
        <field>element_pack_widget_tooltip_text</field>
        <field>switch_a_content</field>
        <field>switch_b_content</field>
      </fields>
    </widget>
    <widget name="bdt-accordion">
      <fields>
        <field>element_pack_widget_tooltip_text</field>
      </fields>
      <fields-in-item items_of="tabs">
        <field>tab_title</field>
        <field>tab_content</field>
      </fields-in-item>
    </widget>
  </elementor-widgets>
</wpml-config>

2. Made a small change in the default language page title to reload the translation and pressed an Update button.

3. Removed that change that was made on step #2 and pressed an Update button.

4. Clicked on the secondary language icon to open up the page in Advanced Translation Editor and I’m able to add the translation as you can see in the attached screenshots.

Please let me know if this resolves the issue or if you need further assistance with this issue

Thank you for your cooperation

Glad to hear it worked on some parts, Can you please add the problematic elements on this page: hidden link so that we can further debug this issue.

Thank you for your cooperation

Apologies for the inconvenience. The sandbox site expired after 7 days of inactivity. Here is the new auto-login URL to access the WP site and replicate the issue: hidden link

Thank you for your cooperation

I’ve followed the below steps on the sandbox site:

1. Translated the Elementor templates in secondary language.
2. Added the below XML in WPML >> Settings > Custom XML Configuration section:

<wpml-config>
  <elementor-widgets>
    <widget name="bdt-switcher">
      <fields>
        <field>switch_a_title</field>
        <field>template_id_a</field>
        <field>switch_b_title</field>
        <field>template_id_b</field>
      </fields>
    </widget>
  </elementor-widgets>
</wpml-config>

3. Added the below code in functions.php file to make the Elementor template IDs available for translation:

add_filter( 'wpml_tm_job_field_is_translatable', '__return_true' ); 

4. Translated the pages including Elementor ID’s as you can see in the attached screenshot but the translated template not loading at frontend.

I’ve noticed that the “Element Pack Pro” is not compatible with WPML as you can see here:
https://wpml.org/plugin/element-pack-pro/

As a solution, you can consider:
1. Disable the WPML Translation Editor from that particular page and translate the page manually by following this doc: https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/

2. You may ask the Element Pack Pro plugin author about this issue: hidden link they may already have a fix for it so that it will work fine with WPML.

3. Try to use another WPML Translation Editor compatible Elementor add-on from this list: https://wpml.org/plugin-functionality/page-builders-addons/elementor-add-ons/

Please let me know if this resolves the issue or if you need further assistance with this issue.

Thank you for your understanding

Thanks for your message. I understand your frustration, and I truly appreciate your patience.

- Please note that making any external plugin fully compatible with WPML requires collaboration between the plugin author and WPML’s compatibility team. We can only progress so far without their involvement.

- It seems you have tried using Exclusive Addons for Elementor instead of Element Pack Pro and also applied the workaround from this errata page:
https://wpml.org/errata/exclusive-addons-elementor-tabs-widget-does-not-display-the-elementor-template-translation/, but the issue still persists.

- If that's the case, could you please replicate the issue on our sandbox site:
hidden link
This will help us escalate it to the compatibility team and investigate further.

Thank you for your cooperation and understanding. We’re here to resolve this as quickly as possible.

Sorry for the delay, I was off during the weekend (Friday-Saturday). Thanks for replicating it using Exclusive Addons for Elementor plugin. I’m debugging this issue on Sanbox site and will get back with an update soon.

Thank you for your cooperation