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This topic contains 7 replies, has 2 voices.

Last updated by olgaP-4 1 year, 7 months ago.

Assisted by: Osama Mersal.

Author Posts
September 4, 2022 at 7:20 pm #11985059

olgaP-4

Hello. Thanks. And could you advise how to eleminate white line on the top of the Italian main page? Where there is a menu? Correct view is on English page.

September 4, 2022 at 7:31 pm #11985099

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

1) I can't see the slider on the default language page. Could you please let me know if you changed it?

2) Could you please let me know where to check the slider and header options for the default language page?

Thanks for your cooperation

Regards,
Osama

September 4, 2022 at 7:52 pm #11985119

olgaP-4

Hello. Try to clear cookies and temporary cach files. I did this and I see the slider revolution on the top of the main website page as here.

2022-09-04.jpg
September 4, 2022 at 8:07 pm #11985217

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Could you please check the translated page and let me know if it works correctly?

Thanks,
Osama

September 4, 2022 at 8:22 pm #11985243

olgaP-4

Hello. Yes. It's fine. All is correct. Thanks.

September 4, 2022 at 8:24 pm #11985247

olgaP-4

Could you tell me where was the problem? Thank you very much.

September 4, 2022 at 8:28 pm #11985251

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

It's great to hear that the issue is fixed now. The issue was one of the header options was not copied to the second language. (Kindly check the attached screenshot)

I hope this helps you. If you need further info, please let me know.

Best regards,
Osama

1.jpg
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.