Hi There,
Thanks for contacting WPML Support. I will be glad to help you in this matter.
I understood the issue you're having. We had these kinds of issues previously and have been able to solve many of them. If you have manually defined the upload folder in the wp-config.php file, Could you please try following the suggestion mentioned in the ticket below?
If your case is different, then kindly follow the steps mentioned below and check if that helps to solve the issue.
- Take a full backup of your site.
- Access the root folder of your site using the FTP tool or from the file directory of your server.
- locate the ".htaccess" file and edit it.
- Copy the rules added there and save it on a notepad.
- Replace the htaccess rules with the one included here: https://wordpress.org/documentation/article/htaccess/#basic-wp
- Save the changes.
- Open the default post with the SVG image.
- Remove the image and add it again.
- Save the changes and update the translation as well.
Please let me know how it goes. I will be happy to help if you need further assistance in this matter.
Best Regards,
Prosenjit
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.