This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing a significant delay when switching languages on their website, taking about 10 seconds. The issue seems to be inconsistent, as sometimes the language switcher works correctly. A potential cause identified is a Cloudflare firewall rule that blocks access to pages containing 'wp-admin' from non-Italian IPs.
Solution:
1. We recommended the client to test the language switching functionality while being logged out to see if the issue persists.
2. We suggested deactivating the firewall temporarily to check if it resolves the issue.
3. We advised ensuring that the Ajax cookie is active in WPML -> Languages settings.
If these steps do not resolve the issue or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 3 replies, has 0 voices.
Last updated by 3 weeks, 2 days ago.
Assisted by: Carlos Rojas.