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Last updated by Itamar 1 week, 3 days ago.

Assisted by: Itamar.

Author Posts
November 27, 2025 at 12:13 pm #17614807

omriS-4

Background of the issue:
I am trying to use WPML for automated translation on my site hidden link.

Symptoms:
The automated translation feature is not working.

Questions:
I need you to fix the translation

November 27, 2025 at 1:51 pm #17615285

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi,

This ticket has been inactive for quite a while. I didn't get a reply from you. So, I've transformed this chat into a support ticket because you may still need our help.

Since your last reply in the chat, I added the following information that includes two videos on how you can assign credits to your site from your wpml.org account and how you can register for the Pay-as-you-go option. This is what I wrote in the chat.

I recorded a video for you so you can see how to assign automatic translation credits from your wpml.org account to your site. Please watch it here:
hidden link

I also have a video for you on how to enable the Pay-as-you-go option. Please watch it here: hidden link.

Here are the relevant links:
https://wpml.org/documentation/automatic-translation/automatic-translation-pricing/
https://wpml.org/faq/what-are-credits/#prepaid-credits
https://wpml.org/documentation/automatic-translation/how-to-sign-up-for-pay-as-you-go/

After you have credits assigned to your site, you can send them for automatic translation by following these guides.

https://wpml.org/documentation/translating-your-contents/
https://wpml.org/how-to/translation-dashboard/

Please let me know if you have any further questions.

Regards,
Itamar.