Background of the issue:
I have installed a plugin called 'Events Schedule WP', which is certified for WPML. The calendar or date carousels are using a shortcode.
Symptoms:
The translation of the shortcode works only after a refresh of the page or another click onto the language switcher.
Questions:
Why does the translation of the shortcode only work after refreshing the page?
How can I make the shortcode translation work without needing a page refresh?
They don't claim to be compatible either: hidden link
However, it doesn't necessarily imply that it is incompatible. Just that our team has not tested it yet.
Let's check first if this may be a compatibility issue with another site's component.
**IMPORTANT:** Please try this in a staging environment or at least with a backup of your site files and database before continuing.
Disable all plugins except WPML-related Events Schedule WP and temporarily change the theme to a default WordPress such as Twenty Twenty-five.
Is the issue resolved with these settings? If so, please reactivate one by one to see which conflicts.
I just deactivated in a staging environment all plugins except WPML-related and Events Schedule and switched to a standard WP theme. The error still persists.
Events Schedule support wrote to me that I shouldn't translate the (German) selection underlying the shortcode, but should copy it and then select the English dates. That's exactly what I did.
I copied the events (in German). Then I switched to English in the backend and selected the lessons translated into English by WPML.
That seems to be working – otherwise, they wouldn't be displayed when I refresh the page.
To be able to investigate the problem, we need to replicate the issue on a clean installation.
I created a fresh WordPress site with WPML and all necessary WPML add-ons.
You can access the WordPress dashboard using the link below: hidden link
Kindly follow the steps below:
- Don't restore your site there.
- Install Events Scheduler
- Try to replicate the issue with minimal steps.
- Then let me know the steps to see the problem and reproduce it.
I installed the Events Schedular, and I've set up a few demo appointments. WPML didn't transfer the appointments during translation. Of course, without an appointment in the German translation, no appointment is displayed (in German).
I'm not really familiar with Gutenberg, as I work 100% with Elementor.
Could you help me set up WPML correctly so that the classes are transferred correctly from English to German? Once that's done, I can continue.
I still can see the error message - which is due to the Schedule plugin, I think. After deactivating it, there was no error anymore.
Having a look on the funcionality of switching the language on the calendar page - everyhting's looks fine.
If only it were the same on both of my websites, where I have WPML and the Calendar plugin installed.
To be honest: I'm really not experienced in setting up and configuring WPML. I simply don't do it often enough. This is currently my second job in this regard.
Would it be rude to ask you to take a look at both websites? It might simply be a problem with the settings I've configured.
What I forgot to mention is that when I had the two websites in question translated with WPML, I could only request a translation using the + sign. I didn't need to create a duplicate for that—but maybe that's exactly what's causing the problem.
The WPML duplicate solution also means (if I understand correctly) that I have to translate the text myself, and automatic translation from DeepL, etc., is no longer possible, correct?
I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue.
It would be better to a testing site where the issue is replicated.
The information you will enter is private which means only you and I can see and have access to it.
Maybe I'll need to replicate your site locally. For this, I'll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site.
This will allow me to create a copy of your site and your content.
Once the problem is resolved I will delete the local site.
**IMPORTANT**
- Please make a backup of site files and database before providing us access.
- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields.
Thank you for your support and for checking this out! 🙂
We host the site with Raidboxes.io (a WP host in Germany). To give you FTP access, I would need to add you as an admin for this website (they call it a "box" there). I would need your email address for that.
Alternatively, this host also offers a staging environment that you could work in. I could set it up for you and send you the access data.
