Support Forum Archive

Problem:
The client reported that some footer text and other content are not appearing translated on the front end, despite being translated in the backend using the Herrington theme and Elementor.

Solution:
We recommended the following steps to resolve the issue:
1. Navigate to WPML -> Translation Dashboard.
2. In the Other texts (Strings) section, search for the specific untranslated phrases or words.
3. If the footer is an Elementor template, check in the Templates or Template Parts sections within the Translation Dashboard.
4. Ensure these texts are sent for translation or that their existing translations are updated.

If the issue persists after these steps:
1. Go to WPML -> Theme and plugins localization.
2. Under Strings in the themes, select the Herrington theme and click Scan the theme for strings.
3. Under Strings in the plugins, select Elementor and any other relevant plugins, then click Scan the selected plugins for strings.
4. After scanning, navigate to WPML -> String Translation.
5. Search for the untranslated footer text or other phrases still visible on the site.
6. Translate any new strings found into the desired language.

If these solutions do not resolve the issue, it may be due to WPML configuration conflicts, cache issues, or a need for further troubleshooting. We recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.

Problem:
When saving an ACF options page in a secondary language, a fatal error occurs due to an undefined constant and missing database tables related to the WPML String Translation plugin.
Solution:
1. Ensure the WPML String Translation plugin is installed and activated. This can be done from Plugins -> Add New -> Commercial tab.
2. Increase the WordPress memory limit to at least 256MB by adding the following code to your wp-config.php file:

/* Memory Limit */<br />define('WP_MEMORY_LIMIT', '256M');

Place this code above the line /* That's all, stop editing! Happy blogging. */.
3. If the issue persists due to missing database tables, add the following code to the functions.php file of your theme:

function wpmlsupp_1891_fix_missing_icl_tables() {<br />    if( function_exists('icl_sitepress_activate') )<br />        icl_sitepress_activate();<br />}<br />add_action('wp_footer', 'wpmlsupp_1891_fix_missing_icl_tables');

After reloading the website backend and frontend, remove this code.
4. If necessary, manually create the missing database table as per the schema information from wpml-string-translation/classes/upgrade/class-wpml-st-upgrade-mo-scanning.php.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.