Problème : Vous essayez de traduire vos pages créées avec Elementor sur votre site, mais la fonction de traduction automatique ne fonctionne pas. Le plugin duplique tout le contenu en français sans le traduire et le tableau de bord de traduction affiche continuellement le message 'Chargement des éléments...'. Solution : Nous avons identifié que le thème Amanus que vous utilisez n'est pas officiellement pris en charge par WPML, ce qui peut causer des problèmes avec les widgets personnalisés d'Elementor. Pour résoudre ce problème, nous vous recommandons d'enregistrer ces widgets via XML pour permettre à WPML de les reconnaître et de les traduire correctement. Vous pouvez trouver les instructions détaillées ici : https://wpml.org/documentation/support/multilingual-tools/registering-custom-elementor-widgets-for-translation/ Si cette solution ne fonctionne pas, envisagez de contacter les auteurs du thème ou de passer à un thème compatible avec WPML.
Il est possible que cette solution ne soit plus pertinente, soit parce qu'elle est obsolète, soit parce qu'elle ne correspond pas à votre cas. Nous vous recommandons vivement de consulter les problèmes connus sur https://wpml.org/known-issues/, de vérifier la version de la correction permanente et de confirmer que vous avez installé les dernières versions des thèmes et plugins. Si le problème persiste, n'hésitez pas à ouvrir un nouveau ticket de support sur notre forum de support.
Problem: You are using WPML on your site and encounter an issue when switching languages. After changing the language, the URL ends with a question mark, and a message indicates that the connection is not secure. Solution: We recommend checking the configuration settings in WPML for URL formatting and ensuring that they are set correctly to avoid issues with language switching. It's also important to verify that your website's SSL certificate is properly configured to maintain a secure connection after the URL changes. If these steps do not resolve the issue, it might be due to a specific problem with your theme or a conflict with another plugin.
Please note that this solution might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at our support forum for further assistance.
Problem: You are experiencing issues where links on the English version of your website incorrectly redirect to Dutch pages. Additionally, Vacancies photos are not displaying correctly on the English version of the projects page. Solution: We recommend adding a custom XML configuration to your WPML settings to ensure proper link redirection and content display: 1. Navigate to WPML > Settings > Custom XML Configuration in your WordPress dashboard. 2. Add the following XML configuration and save:
<wpml-config>
<gutenberg-blocks>
<gutenberg-block type="kadence/advancedheading" translate="1">
<xpath>//*[self::h1 or self::h2 or self::h3 or self::h4 or self::h5 or self::h6 or self::p or self::span.wp-block-kadence-advancedheading]</xpath>
<xpath type="link">//a/@href</xpath>
<key name="link" type="link"></key>
</gutenberg-block>
</gutenberg-blocks>
</wpml-config>
3. Make a small change and re-translate. 4. Search for the URL inside the ATE editor and translate.
This solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: The client reported that a page translated into Japanese using WPML does not display when switching to the Japanese language, although translations into French and Spanish work correctly.
Solution: We identified that the issue was related to the translation of Advanced Custom Fields (ACF) field groups. To resolve this, we: 1. Accessed ACF > Custom Fields Group and selected the translations languages (fr, es, ja). 2. Ensured no field groups were listed there by deleting any translations made. 3. Went to WPML > Settings > Post type translation and set "Field Groups (acf-field-group)" to "not translatable". 4. Advised the client to resave the translation, which immediately fixed the issue.
Additionally, for the site key issue, we recommended: - Visiting the account page (https://wpml.org/account/sites/) - Deleting the old site key and unregistering WPML from the site. - Registering WPML again and entering a new site key.
This should restore the translation functionality. For the prepaid credits, they will automatically be used at the end of the payment cycle.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket at WPML support forum.
Problem: The client is using the 'Content Control' plugin by 'Code Atlantic' for WordPress, which allows setting a 'Custom Redirect URL' under 'Protection' in the 'Restriction' settings. However, the plugin does not support language-specific options for the 'Custom Redirect URL'. Solution: We recommend creating separate restrictions for each language. For instance, set up one restriction with a custom redirect URL for English pages and another for German pages. This approach allows the 'Custom Redirect URL' to adapt based on the current WPML language.
If this solution does not resolve your issue or seems outdated, please check the related known issues and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket at WPML support forum for further assistance.
