Compatibility

Problema:
Le foto dei post delle categorie in inglese sono ridotte rispetto alla versione in italiano, presumibilmente a causa di un aggiornamento recente.
Soluzione:
Se stai riscontrando un problema simile, ti consigliamo di duplicare l'archivio tramite l'editor di WordPress. Questo sembra risolvere il problema poiché nella versione inglese potrebbe essere stato utilizzato l'editor classico di WordPress, che non interpreta correttamente gli shortcode. Duplicando l'archivio, verrà utilizzato l'editor di WP Bakery, che potrebbe non avere questo problema. Se la soluzione proposta non è più rilevante, perché potrebbe essere datata o non applicabile al tuo caso, ti suggeriamo di aprire un nuovo ticket di supporto. Ti consigliamo vivamente di controllare i problemi noti, verificare la versione della correzione permanente e confermare che hai installato le ultime versioni di temi e plugin.

Se hai bisogno di ulteriore assistenza, visita il forum di supporto WPML.

Problem:
You are experiencing issues with WPML interfering with the Buddyboss plugin on the Groups page. Specifically, group links and the 'Create group' button do not function correctly when WPML is active.
Solution:
We recommend trying the following steps:
1. Install the WPML Sticky Links plugin, which you can download here: WPML Sticky Links.
2. Add the following code to your theme's functions.php file:

add_filter( 'wpml_sl_blacklist_requests', function ( $blacklist ) {<br />  $blacklist[] = '/groups/.+/';<br />  return $blacklist;<br />});

This code aims to prevent WPML from processing URLs that match the group pages, potentially resolving the issue.

If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.

Problem:
If you're experiencing a PHP Fatal Error when trying to translate a Saved Layout created with the Visual Portfolio plugin using WPML, and the error message indicates 'strtr(): Argument #1 ($string) must be of type string, array given', this is likely due to a misconfiguration in the translation settings of a custom field.
Solution:
We recommend following these steps to resolve the issue:
1. Navigate to WPML > Settings > Custom Fields.
2. Locate the

vp_images

field and change its translation preference to 'Copy' or 'Copy once'.
3. Go to WPML > Translation Management > Jobs, and delete the translation job that is currently in progress.
4. Return to the original post or page, save it again, and then initiate a new translation.
This adjustment should correct the error and allow you to access the WPML translation editor without issues.

Please note that this solution might be irrelevant if it's outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.

Problem:
You are trying to auto-translate an Elementor page with custom created widgets using WPML. Despite adding a custom XML configuration for the widgets and updating strings, the widgets are not being translated.
Solution:
We recommend updating your custom XML configuration as follows:

<wpml-config>
  <elementor-widgets>
    <widget name="fs-hero-slider">
      <fields>
        <field>slider</field>
        <field>hero_effect</field>
        <field>arrows_size>unit</field>
        <field>arrows_size>size</field>
        <field>arrows_size>sizes</field>
      </fields>
      <fields-in-item items_of="slider">
        <field>_id</field>
        <field>hero_title</field>
        <field>hero_subtitle</field>
        <field>first_button_text</field>
        <field>second_button_text</field>
        <field>hero_image>url</field>
        <field>hero_image>id</field>
        <field>first_button_url>url</field>
        <field>second_button_url>url</field>
      </fields-in-item>
    </widget>
  </elementor-widgets>
</wpml-config>

You can add this configuration in WPML -> Settings -> Custom XML Configuration.

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.

Problem:

You are unable to find specific strings for translation on your homepage that were created using Elementor widgets, despite your theme being compatible with WPML and having a unique configuration.

Solution:

First, ensure that the Elementor widgets are set to be translatable. You can do this by following the guide on registering custom Elementor widgets for translation: https://wpml.org/documentation/support/multilingual-tools/registering-custom-elementor-widgets-for-translation/.

Next, check the

wpml-config.xml

file provided by your theme author to see if it includes the necessary configurations for these widgets. If the configuration is missing, you will need to manually add it under WPML>>Settings>>Custom XML Configuration to ensure the widgets appear for translation.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket at WPML support forum for further assistance.

Problème :
Vous rencontrez des problèmes de traduction sur les pages HOMEPAGE, ABOUT, CAREERS, et SERVICES de votre site utilisant KadenceWP avec WPML. Les textes sous les countups et les titres des accordéons ne s'affichent pas traduits malgré leur traduction dans l'éditeur WPML. De plus, les boutons de la page SERVICES ne mènent pas au bon formulaire anglais sur la page CONTACT.
Solution :
1. Vérifiez si le problème persiste en utilisant les mêmes widgets/blocs problématiques sur une nouvelle page séparée.
2. Si le problème persiste, il pourrait s'agir d'un conflit avec un autre plugin ou que les blocs ne sont pas enregistrés correctement dans le fichier XML. Une solution temporaire est en cours de développement en attendant une solution permanente de Kadence. Vous pouvez suivre le problème connu ici : https://wpml.org/errata/kadence-blocks-new-blocks-are-not-compatible-yet/
3. Pour les titres des accordéons et les boutons, une modification du code XML sous WPML > Settings > Configuration XML personnalisée a été nécessaire. Après modification, retraduisez les pages concernées.
4. Pour plus d'informations sur l'utilisation de XML pour les blocs Gutenberg, consultez ce tutoriel : https://wpml.org/documentation/support/language-configuration-files/make-custom-gutenberg-blocks-translatable/

Si cette solution ne résout pas votre problème ou semble dépassée, nous vous recommandons de vérifier les problèmes connus sur https://wpml.org/known-issues/, de vérifier la version du correctif permanent, et de confirmer que vous avez installé les dernières versions des thèmes et plugins. Si le problème persiste, n'hésitez pas à ouvrir un nouveau ticket de support sur notre forum de support.