Problema: Stai cercando di tradurre una pagina utilizzando WPML, ma alcuni contenuti, in particolare i moduli DIVI PLUS, non vengono tradotti correttamente. Soluzione: Abbiamo aggiornato il file XML per includere l'attributo
encoding="allow_html_tags"
per il tag
<dipl_list_item>
. Dopo questa modifica, è necessario risalvare le traduzioni. Ecco il codice aggiornato:
Risalva le traduzioni per vedere le modifiche. Se il layout "punti di forza" non è ancora aggiornato, potrebbe essere necessario aggiornarlo per visualizzare correttamente le traduzioni.
Se questa soluzione non risolve il problema o se sembra non essere più attuale, ti consigliamo di aprire un nuovo ticket di supporto. Ti consigliamo inoltre di controllare gli argomenti noti, verificare la versione della correzione permanente e confermare di avere installato le ultime versioni dei temi e dei plugin.
Problem: The client is experiencing an issue where the browser tab titles, which use the placeholder %sitename% in Yoast SEO, do not display the correct sitename for translated pages. This problem affects all languages on the site and started after a recent update. Solution: We recommend updating the WPML SEO plugin to the latest version, 2.2.0, as the client currently has an outdated version, 2.1.1, which might be contributing to the issue. It is also important to ensure that the Yoast SEO plugins are updated to their latest versions.
Please check if the Blog Title has been correctly translated in WPML → String Translation. You can search for the original string and ensure the translation is added and saved properly for each language.
If the problem persists, please open a new support ticket for further assistance at WPML support forum.
Problem: The client is experiencing an issue where incorrect country flags are displayed next to reviews on their WooCommerce site. Despite the reviews being in Polish, German flags appear when viewing the German version of the page. Solution: We have acknowledged this issue and published an erratum which can be found here: https://wpml.org/errata/woocommerce-product-reviews-country-flag-shows-in-current-language-instead-of-review-language/. This problem has been resolved in WooCommerce Multilingual & Multicurrency version 5.5.0. We recommend updating to this version to correct the display of country flags next to reviews.
If this solution does not resolve your issue or seems irrelevant, it might be because the information is outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: You are trying to achieve alphabetical sorting of Buddyboss groups in different languages. The sorting works correctly in English, but when you switch to another language, it does not adjust to the translated names. The alphabetical sorting is based on English group names even when switched to another language, instead of sorting by the translated group names. Solution: We have escalated the issue to our developers, but currently, there is no workaround available as it likely requires major refactoring of the code. We recommend you follow the updates on this issue on our errata page.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues on https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: The client is experiencing issues with the 'live populate' feature of Gravity Wiz when used with WPML's string translation. The feature works correctly when WPML strings are deactivated, but fails to populate fields correctly when activated. The client is concerned about the impact of WPML strings on hidden fields within the form, such as "@{:32:selected[0]}". Solution: We have not officially tested Gravity Wiz for compatibility with WPML, although Gravity Forms itself is fully compatible. When translating a form, WPML typically includes only the text elements that are marked as translatable. Custom functionalities introduced by Gravity Wiz might not be recognized by WPML by default. We recommend that the client encourages the authors of Gravity Wiz to join our Go Global program to work with our compatibility team for ensuring full compatibility.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket for further assistance at WPML support forum.
Problem: You are experiencing issues with redirects on your multilingual site, where users and Google bots are redirected to the incorrect language domain when visiting old URLs with language parameters. This problem arises after moving each language to a separate domain. Solution: Our investigation confirmed that WPML does not trigger redirects between languages when 'display as translated' mode is used. Instead, the same product is displayed on all language URLs without altering the slug or structure. We recommend implementing custom redirection rules in your redirection plugin or .htaccess. For example:
This approach depends on how your server handles redirects and the availability of target slugs. Additionally, check any server-level rewrites or caching layers that might enforce canonical redirects. If further customization is needed, consider contacting one of our certified partners: https://wpml.org/contractors/
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket for further assistance.
Problem: The client is unable to translate the Cross-sell title on the cart page of their website, which is a product widget from Elementor. Although the string translation indicates that it is translated, the title still appears in Dutch instead of English. Solution: We recommended that the client should not use String Translation for this Elementor widget but instead translate the Elementor template via WPML > Translation Management. Additionally, we provided a custom XML configuration to be added in WPML > Settings > Custom XML configuration:
After adding this code, the client should make a small change to the cart page, save it, and then re-translate using the Advanced Translation Editor (ATE). This should allow the title to be visible and translatable in the ATE editor.
Please note that this solution might be outdated or not applicable to your specific case. If the issue persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, do not hesitate to open a new support ticket at WPML support forum for further assistance.
בעיה: הלקוח מנסה לעדכן את הקישור של כפתור 'תרומה' בהדר של האתר בשפה האנגלית, אחרי שעדכן אותו בעברית, השפה הבסיסית. כאשר הוא לוחץ על 'פרסם', המערכת שואלת איפה להציג את ההדר, כאילו זה הדר נפרד. פתרון: לאחר בדיקה, התברר שהכפתור 'תרומה' מוביל לאתר חיצוני שאינו בנוי בוורדפרס ולכן אינו נתמך על ידי WPML לשינוי שפות. הלקוח צריך לוודא שמשתמשי האתר יוכלו להחליף את השפה באופן עצמאי באתר החיצוני. ניתן לראות הדרכה מפורטת בוידאו שהוכן עבור הלקוח: לחץ כאן לצפייה בוידאו.
אם הפתרון הזה אינו רלוונטי למקרה שלך, או שהוא כבר לא עדכני, אנו ממליצים לבדוק בדף הבעיות הידועות של WPML בכתובת https://wpml.org/known-issues/, לוודא שהתקנת את הגרסאות האחרונות של התוספים והערכות, ובמידת הצורך לפתוח כרטיס תמיכה חדש בפורום התמיכה של WPML.
You are using WPML to translate your website and have a Divi Module for a Pricing Table saved in the Divi Library, used on multiple pages. However, the majority of the text in the Divi Module is not translating, with only parts like the tabs at the top and the header being translated.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.
