Problem: You are encountering issues with the WPML plugin and the WPResidence theme, specifically with language display in the 'Lists by Category' column under the footer and a missing user type selection in registration forms. After clearing the cache, the language in the 'Lists by Category' column does not update across different languages. Additionally, the user type selection does not appear in the registration forms despite following suggested solutions. Solution: For the caching issue related to the 'Lists by Category' column, it appears to be a known issue with the WP Residence theme. We recommend checking the related known issue here: WP Residence Studio Templates Header/Footer Display in Wrong Language. For the registration form issue, our second-tier support has confirmed it as a bug. Please follow these steps: 1. Back up your website. 2. Open the
if (defined('ICL_LANGUAGE_CODE')) { $transient_key .= '_' . ICL_LANGUAGE_CODE; }
After making these changes, please recheck the functionality.
If this solution does not resolve your issues or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please do not hesitate to open a new support ticket at WPML support forum.
Problem: You are trying to translate a string from a HubSpot Form on your website, but the string does not appear for translation, and the ID of the HubSpot form is missing. Solution: First, ensure that you have followed all the steps outlined in our documentation on integrating HubSpot with multilingual sites that use WPML. You can find the guide here: Integrating HubSpot with WPML. If after completing these steps the issue persists, we recommend providing us with temporary access (wp-admin and FTP) to a staging site where the problem can be replicated. This will allow us to investigate further.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, please open a new support ticket at WPML support forum for further assistance.
Problem: Der Kunde hat eine Webseite mit einer deutschen und einer englischen Version, die über verschiedene Subdomains zugänglich sind. Er möchte eine Landingpage über eine spezielle Subdomain für die englische Version bereitstellen. Das verwendete Plugin 'Domain Mapping System' unterstützt jedoch noch keine WPML-Integration, was dazu führt, dass der Link zur englischen Landingpage auf die deutsche Version mit einer 404 Fehlermeldung führt. Solution: Aktuell gibt es keine direkte Alternative zum 'Domain Mapping System', das bereits eine WPML-Integration bietet. Wir empfehlen, auf der Roadmap des Domain Mapping System nach Updates bezüglich der WPML-Integration zu suchen. Als vorübergehende Lösung könnte der Kunde das WPML Sprach-URL-Format 'Sprachen in Verzeichnissen' verwenden, das mit dem Plugin funktionieren sollte. Weitere Informationen dazu finden Sie hier: WPML Dokumentation - Sprachen in Verzeichnissen.
Bitte beachten Sie, dass diese Lösung möglicherweise veraltet oder nicht auf Ihren Fall zutreffend ist. Wir empfehlen, die bekannten Probleme zu überprüfen, die Version der dauerhaften Lösung zu bestätigen und sicherzustellen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben. Sollten weiterhin Probleme auftreten, zögern Sie nicht, ein neues Support-Ticket zu eröffnen.
Problem: The client is experiencing issues with the menu and footers not displaying correctly in translation on a Betheme template, despite updating the code in the theme's
functions.php
file. Solution: We recommend verifying and increasing the WordPress Memory Limit as it is currently set below the recommended minimum, which can affect the display of translated strings. Here are the steps to follow: 1. Go to WPML → Support and check the current memory limit. 2. If it's below 128MB, increase it to at least 128MB (256MB is preferable for optimal performance). 3. After adjusting the memory limit, re-process the strings to see if the issue with the menu and footers is resolved.
If this solution does not resolve the issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problème : Vous rencontrez des difficultés pour enregistrer des modifications sur des champs ACF situés dans un champ "Groupe". Les modifications ne sont pas appliquées lors de la sauvegarde, bien que les champs hors type "Groupe" fonctionnent correctement. Ce problème survient même avec les champs configurés de manière identique dans toutes les langues et le "Groupes de champs" réglé sur "Ne pas rendre traduisible".
Solution : Nous recommandons d'utiliser le mode expert pour la gestion des champs "Groupe" et "Répéteur" dans ACF. En effet, la préférence de traduction par défaut pour les sous-champs peut souvent être définie sur une préférence de traduction indésirable pour correspondre au champ parent. Le mode "identique dans toutes les langues" est principalement destiné aux structures de champs ACF simples.
Si cette solution ne résout pas votre problème ou semble obsolète, nous vous conseillons de vérifier les problèmes connus, de confirmer que vous avez installé les dernières versions des thèmes et plugins, et de vérifier la version du correctif permanent. Si le problème persiste, n'hésitez pas à ouvrir un nouveau ticket de support sur notre forum de support.
Problem: You are trying to display product options such as Tile color, Decoration color, and Corner decorations in German on your website using the WPML plugin. However, the YITH WooCommerce Product Add-Ons & Extra Options are not showing in the translated version of the website. Solution: We have identified that the product was originally created in English, but the filter (block) was configured in English with a German product assigned to it. To resolve this, go to YITH → Product Add-Ons → Blocks (https://delfterfliesen.de/wp-admin/admin.php?page=yith_wapo_panel&tab=blocks), open each block, and assign the English version of the product (the original language), then save.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket at WPML support forum for further assistance.
Problem: After updating to WordPress 6.7, translations for WooCommerce Germanized Pro are appearing in English instead of German, despite receiving an email about WPML 4.6.14 ensuring compatibility. Solution: If you're experiencing this issue, we recommend updating to the latest version of Germanized for WooCommerce Pro. The authors of this plugin have resolved the translation issues in their recent updates.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problem: If you're experiencing a mix of German and English strings in WooCommerce settings and orders, even after updating to version 3.2.16, and deleting the files at
/wp-content/languages/wpml/
only temporarily fixes the issue before the files are regenerated. Solution: We recommend updating to the latest version of Germanized for WooCommerce Pro. The authors of this plugin have addressed and resolved the issue in their recent updates. If you continue to experience difficulties, please check for any related known issues at https://wpml.org/known-issues/, verify you have the latest versions of all themes and plugins, and confirm the version of the permanent fix. If the problem persists, we highly recommend opening a new support ticket with us for further assistance at WPML support forum.