Problem: Sie versuchen, Ihre Blogbeiträge zu übersetzen, aber der erste Absatz wird nicht übersetzt und erscheint nicht im Advanced Translation Editor (ATE). Solution: Wir haben festgestellt, dass das Problem durch das Fehlen des Paragraphen-Tags
<!-- wp:paragraph -->
im HTML-Inhalt der Seite verursacht wurde. Wir haben diesen Tag für Sie hinzugefügt. Bitte überprüfen Sie, ob der Absatz jetzt korrekt übersetzt wird.
Falls diese Lösung veraltet ist oder nicht auf Ihr Problem zutrifft, empfehlen wir Ihnen, ein neues Support-Ticket zu eröffnen. Wir empfehlen Ihnen auch, die Seite mit bekannten Problemen unter https://wpml.org/known-issues/ zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben.
The client wants to add a floating flag icon in the backend of their website using the DIVI theme to switch languages, similar to the GTranslate feature. WPML does not have a built-in feature or hook to support this.
Solution:
We recommend implementing a CSS workaround to achieve a floating language switcher. You can add the following CSS code to keep the Dashboard language switcher floating:
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If this does not resolve your issue, please open a new support ticket at WPML support forum.
Problem: The client is using ACF with an additional plugin called ACF Custom Database Tables to store ACF field values in separate tables, which WPML does not automatically recognize. The client needs to know which WPML hooks or filters to use to integrate these custom tables with WPML's Advanced Translation Editor and how to handle incoming translations for storage in these custom tables. Solution: Unfortunately, WPML does not provide specific hooks for integrating custom database tables used by ACF Custom Database Tables. We recommend scanning ACF and its addons for new strings at WPML > Theme & Plugin Localization and then translating these strings at WPML > String Translation. If the fields are added to the wp_options table, they can be translated using WPML String Translation, as detailed here: https://wpml.org/documentation/support/language-configuration-files/translate-strings-in-wp-options-table/. For further customization, additional development and compatibility coding might be necessary.
If this solution does not fully address your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: You have translated all pop-ups from Spanish to English on your site, but they still appear in Spanish on the English version of the site. Solution: We recommend checking if the correct pop-ups are selected for each language version of your site. Specifically, you should edit the English version of the page using Elementor. For each team member, ensure that the correct translated pop-up is selected. If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket.
Problem: The client was unable to translate links in various sections of their multilingual website using Elementor and WPML. These included product images, service box icons, and other elements that did not show up in the translation editor. Solution: We recommended disabling the cache temporarily to ensure changes could be reflected immediately. We provided custom XML configurations to enable the translation of specific Elementor widgets. For example, we added:
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, please open a new support ticket. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, visit our support forum at https://wpml.org/forums/.
Problem: Der Kunde hat Probleme mit der Übersetzung von WooCommerce-Strings in anderen Sprachen, obwohl die Übersetzung in Englisch funktioniert. Er verwendet
add_filter('gettext', ...)
um 'View cart' zu 'View request' zu ändern, sieht die Änderungen in der String Translation, aber in anderen Sprachen wie Deutsch bleibt der Originaltext 'Warenkorb anzeigen' erhalten. Solution: Wir haben festgestellt, dass das Problem möglicherweise nicht mit WPML zusammenhängt, sondern eine Einschränkung von WordPress oder WooCommerce sein könnte, die eigene Übersetzungen bevorzugt. Wenn Deutsch die Standardsprache der Website ist und das Problem auch auftritt, wenn WPML deaktiviert ist, liegt es wahrscheinlich an WordPress oder WooCommerce. In diesem Fall empfehlen wir, für jede Sprache einen separaten gettext() Filter zu verwenden.
Falls diese Lösung veraltet ist oder nicht auf Ihr Problem zutrifft, empfehlen wir Ihnen, ein neues Support-Ticket zu öffnen. Wir empfehlen auch, die Seite mit bekannten Problemen (https://wpml.org/known-issues/) zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben. Für weitere Unterstützung besuchen Sie bitte unser Support-Forum: WPML Support-Forum.
Problem: The client is using WPML's translation management to translate their site into French using UABB and Powerpack modules for Beaver Builder. The automatic translation does not work with the content of the UABB module, specifically the Powerpack restaurant module nested within it. Solution: The client discovered a workaround for the issue with the UABB module's content not translating automatically. Although the specific steps were not detailed in the communication, the client confirmed that they found a method to enable translation for the Powerpack restaurant module within the UABB module. We recommend checking the client's shared video for a visual guide on the solution: https://www.loom.com/share/8ab3aef2214a4e6c87ab4fd547851b41.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.
Problem: You are trying to translate anchor points in links using WPML, but find that while the main part of the URL translates correctly, the anchor part does not. For example, translating https://www.mysite.org/link/#anchor to https://www.mysite.org/es/link-es/#anchor-translated does not work for the anchor segment. Solution: We recommend adding a custom XML configuration to your WPML settings to enable translation of the anchor parts of links. Here is the XML configuration you should add:
After adding this configuration, use the Advanced Translation Editor to search for "http" and translate the link as needed.
Please note that this solution might be outdated or not applicable to your specific case. If this solution does not resolve your issue, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket.
Problem: The client is using ACF multilingual with WPML, and they encountered an issue where an image URL in a product category displays correctly in English, but when switching languages, the array containing the image URL becomes just a category ID in the translations. Solution: We recommended verifying the method used to call the field, suggesting the use of the approach detailed in the ACF documentation on image fields: https://www.advancedcustomfields.com/resources/image/#customized-display-array. Additionally, we provided a test site for the client to replicate the issue and further investigate the behavior of the image fields in a controlled environment. If the problem persists, we advised the client to adjust their code to check if the image field returns an ID and, if so, convert it to a URL using
wp_get_attachment_url
.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.
Problem: You are using WPML and ACF on your website and encountering an issue where
get_fields()
in your PHP file returns FALSE when trying to retrieve fields set across different languages. Solution: 1. If the issue occurs in the default language, disable WPML temporarily to check if the problem persists without it. 2. If the problem is in a secondary language, ensure that the pages are translated. Use the
wpml_object_id
hook to obtain the correct post ID for the translated post, which should allow you to retrieve the fields correctly. For more details on using this hook, visit https://wpml.org/wpml-hook/wpml_object_id/.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please contact us through our support forum.
Problem: The client is experiencing an issue with WPML Media Translation where the 'Save media translation' button remains inactive, and despite adding Name, Caption, and Alt text to a different file, the translated image does not appear, but the English image does. Solution: We recommend using the
function to ensure that the media ID is correctly translated, which should resolve the issue with the inactive button and the incorrect display of images. Here is a step-by-step guide: 1. Retrieve the original media ID and URL. 2. Use the
apply_filters
function to get the translated media ID. 3. If the original media ID does not match the translated media ID, update the media URL and ID to the translated ones. 4. Verify that the translated media appears correctly in place of the English image.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
