Problem: The client needed to translate categories and tags for a custom post type called Case Studies on their WordPress site using WPML and BLEND's translation service. Initially, these taxonomies were not set to be translatable, and the client was unsure how to send them to BLEND without resending all the posts. Solution: To translate the taxonomies while sending them to a translation service, creating a new post, assigning all categories and tags to it, and then sending it to the translation service. This method allows the categories to be included in the translation when the post is processed. Generally, Taxonomies will be translated using the WPML > Taxonomy Translation option. After translating, you can go to WPML > Support > Troubleshooting and use the first option in the "Clean up" section to synchronize the post taxonomies.
If this solution does not apply to your situation, or if it seems outdated, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket.
Problem: Sie arbeiten mit der Matecat-Integration von WPML und können seit kurzem keine Übersetzungsaufträge mehr von WPML an Matecat senden. Obwohl die Aufträge im WPML-Übersetzungsmanager als gesendet angezeigt werden, erscheinen sie nicht im Matecat-Dashboard. Sie haben bereits den Matecat-Support kontaktiert, aber noch keine Antwort erhalten. Solution: Wir haben festgestellt, dass die Aufträge korrekt von WPML gesendet wurden, wie in unserem Kommunikationsprotokoll ersichtlich ist. Wir empfehlen Ihnen, erneut mit dem Matecat-Support Kontakt aufzunehmen, um sicherzustellen, dass die Aufträge tatsächlich nicht empfangen wurden. Matecat hat das Problem bereits für einen anderen Kunden gelöst, indem das Entwicklerteam eingegriffen hat. Bitte versuchen Sie, die Aufträge erneut zu senden, nachdem Sie eine Rückmeldung von Matecat erhalten haben.
Diese Lösung könnte möglicherweise veraltet sein oder auf Ihren Fall nicht zutreffen. Wir empfehlen Ihnen, die bekannten Probleme zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben. Sollten weiterhin Probleme auftreten, zögern Sie nicht, ein neues Support-Ticket zu eröffnen. Besuchen Sie dazu unser Support-Forum.
Problem: You are using LanguageWire for translations in WPML, and although the connection works and translations are sent and returned correctly, parts of the translated content are missing when loaded in WPML. You are wondering why parts of the translated content are missing and if there is a misconfiguration between WPML and WordPress causing this issue.
Solution: This is the expected behavior when using translations from a Translation Service like LanguageWire with WPML. If you need to make changes to the translations, you should manually edit them in the WordPress editor. Here are the steps to follow: 1. Send the page for translation to LanguageWire. 2. Once translations are complete, change the original page from WPML Editor to WordPress Editor. 3. Use the WordPress/Elementor editor to open each country page and make changes. This ensures that the translations are no longer linked to the original page and won't be affected by future changes. Additionally, to prevent the Translation Editor from overwriting your manual changes in Elementor, disable the Translation Editor by following these steps: - Edit the content in the original language. - Go to the Language block (usually in the right column). - Click on WordPress Editor. - In the Popup window, select the scope of the change. - Save the changes.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
The client installed the SDL translation service and noticed that when submitting three languages, they appeared as three separate projects in SDL, one for each language.
Solution:
We explained that this is the expected behavior. The integration with SDL is designed to create a separate project for each target language. This is a standard part of the SDL translation workflow. If the client needs more technical details or specific assistance, we recommend contacting SDL support directly.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: The client is experiencing an issue when trying to send translation jobs to Crowdin using WPML. The error message received is 'Sending for translation failed. The jobs could not be created.' This occurs when selecting a page for translation and setting the method to 'assign translation service'. Solution: 1. Ensure that the language mapping is correctly set up in Crowdin. Go to Crowdin's project settings, navigate to the Languages section, and click on the Language Mapping button. Create a rule for the Spanish language with the placeholder 'locale' and the custom code that matches WPML's code for Spanish. 2. After setting up the language mapping, attempt to create a translation job again. 3. If the issue persists, check the communication log in WPML by navigating to WPML->Support and clicking on the communication log link. Share this log with us for further analysis. 4. Test with a new sample page containing just a title and one line of text to see if the issue is specific to certain pages or posts.
If this solution does not resolve your issue or seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If problems persist, we highly recommend opening a new support ticket for personalized assistance.
