Problem: While setting up WPML on your site, you noticed that certain admin menu items such as WPML->Languages and WPML->Translation Dashboard are missing. Solution: If you're experiencing this issue, it might be due to a problem with your database where the primary key isn't set to auto-increment properly. We recommend you to: 1. Access your website's database. 2. Ensure you have a complete backup of the database before proceeding. 3. Execute the following SQL commands:
DELETE FROM qpgw_term_taxonomy WHERE term_taxonomy_id = 0;
ALTER TABLE qpgw_term_taxonomy CHANGE COLUMN term_taxonomy_id term_taxonomy_id BIGINT(20) UNSIGNED NOT NULL AUTO_INCREMENT;
These steps are crucial and should only be performed after ensuring that you have a complete backup of your database.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: Wenn ein Kunde die Währung von CHF auf EUR ändert, zeigt das System weiterhin 'CHF' als Währungsabkürzung an, obwohl der Betrag korrekt umgerechnet wird. Solution: 1. Überprüfe, ob im Child Theme der WooCommerce Currency Symbol Filter angewendet wird. Weitere Informationen findest Du hier: https://woocommerce.com/document/change-a-currency-symbol/ 2. Stelle sicher, dass das Multi-Currency Feature im Plugin "WooPayments" nicht aktiviert ist. Informationen zur Einrichtung findest Du unter: https://woocommerce.com/document/woopayments/currencies/multi-currency-setup/ 3. Erstelle eine Sicherheitskopie Deiner Website und Datenbank. 4. Gehe zu Plugins > Installieren > Kommerziell (Tab) und klicke auf "Check for WPML Updates". Installiere die aktuellsten Versionen unserer Plugins. 5. Führe ebenfalls Updates für das Parent Theme oder andere Plugins aus, falls verfügbar. 6. Deaktiviere das Multi-Currency Feature in Woo-Payment und richte mehrere Währungen unter WooCommerce > WooCommerce Multilingual ein.
Falls das Problem weiterhin besteht oder diese Lösung aufgrund von Aktualisierungen nicht mehr relevant ist, empfehlen wir, die neuesten Versionen von Themes und Plugins zu überprüfen und die bekannten Probleme auf https://wpml.org/known-issues/ zu konsultieren. Sollte keine Lösung gefunden werden, eröffne bitte ein neues Support-Ticket im WPML Support-Forum.
Problem: The client reported that the cart page was blank except for the header and footer when clicking the 'Add to Cart' button, despite having a cart page already created. Solution: We resolved the issue by deleting the old cart page and inserting the WooCommerce Cart Shortcode
[woocommerce_cart]
. We then set the page template to 'Cart/Checkout' which resolved the problem, and the cart page began displaying correctly in both languages.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
