I would like to request temporary access (wp-admin and FTP) to your staging to take a better look at the issue. Your next reply is set to private to share the info.
❌ IMPORTANT: Please backup your database and website before proceeding ❌
You can use this plugin to create the backup: https://wordpress.org/plugins/duplicator/
✙ I would need your permission to de-activate and re-activate Plugins and the Theme and to change configurations on the site if needed. This is also a reason the backup is critical.
Please share your staging site credentials or a backup of your site. I will restore it on my local site and check the issue there.
You can use this plugin to create the backup: https://wordpress.org/plugins/duplicator/
Your next reply is set to private to share the info.
I got this issue when trying to restore your site on my local host:
The expected archive size is [96.24GB]. Currently the archive size is [1.05GB].
The archive file may have not fully been uploaded to the server.
Please check this screenshot hidden link
It looks like there is an issue when archiving your site with Duplicator. You can exclude some unnecessary folders like
/wp-content/uploads/
/wp-content/cache/
...
to reduce the archive file size and create a new backup file then share it with me. The admin site account is also not correct, please share it again.
After restoring your site on my local site, I see the issue happens with the product "Coathanger Metal Gold 76.5x8.5x24cm" in English language hidden link
If you edit this product, then edit the translation, you can see the translation in Greek is an image (post type attachment) and it is a database corruption.
To fix this issue, simply, you can delete permanently the product in English language. It has another working translation version: hidden link hidden link
