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Tagged: Not WPML issue
This topic contains 7 replies, has 2 voices.
Last updated by dennisR-14 1 year, 6 months ago.
Assisted by: Mihai Apetrei.
Author | Posts |
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April 23, 2023 at 7:21 pm #13523627 | |
dennisR-14 |
Hi, I've translated my website from English into Dutch and Spanish, but there is one part found on the home page and under services which I cannot find in the Advanced Text Editor or under string translation. It's a Qode Process element in Elementor. Please see screenshot attached. Thank you for advising me. |
April 23, 2023 at 7:27 pm #13523653 | |
Mihai Apetrei Supporter
Languages: English (English ) Timezone: Europe/Bucharest (GMT+02:00) |
Hi there. We had a client using the same Qode block here: Please take a look at my colleague's recommendation as this is a custom widget. Kind regards, |
April 24, 2023 at 10:39 am #13526169 | |
dennisR-14 |
Hi Mihai, I've followed all the steps from the video about the custom widget and I've included a custom CSS under WPML -> Settings, but I still don't see the fields unfortunately. This is the code entered in unserialize: [{"id":"ecd32d5","elType":"section","settings":{"qode_parallax_speed":"0"},"elements":[{"id":"268617d","elType":"column","settings":{"_column_size":100,"_inline_size":null},"elements":[{"id":"213a03e","elType":"widget","settings":{"circles":[{"_id":"755bdc7","title":"test","text":"test"}]},"elements":[],"widgetType":"bridge_circles"}],"isInner":false}],"isInner":false}] This is what unserialize provided: Array [elements] => Array [elements] => Array ) ) [elements] => Array [widgetType] => bridge_circles ) [isInner] => ) [isInner] => ) The widget I am trying to add is "bridge_circles" and I've updated the custom CSS as follows: <wpml-config> But the field still doesn't show up after resetting it to the Advanced Text Editor. Any suggestions? Thank you. |
April 25, 2023 at 9:36 pm #13537071 | |
Mihai Apetrei Supporter
Languages: English (English ) Timezone: Europe/Bucharest (GMT+02:00) |
Hi there. 1. That code needs to be added in WPML > Settings > Custom XML configuration (you said something about "CSS", just trying to be sure that you added the code in the right place) 2. After you save the code, you need to make a small edit in the default language of that page, and then the translation will get into the "needs update" state. When you will re-open the translation, the fields should show up if the code is correct. I never worked with this builder so I am not sure if the code you created is correct. Please let me know how that goes and if it still doesn't show, I will have to take a deeper look. Mihai |
April 25, 2023 at 10:41 pm #13537235 | |
dennisR-14 |
Hi Mihai, 1. Yes, I've added the code under WPML > Settings > Custom XML configuration. |
April 27, 2023 at 10:18 pm #13553483 | |
Mihai Apetrei Supporter
Languages: English (English ) Timezone: Europe/Bucharest (GMT+02:00) |
Thank you for the update. I see that you used the exact same "<widget name="heading">" as in our documentation so that might be wrong, the widget's name might be different (not sure what the developers of this plugin added as a name for that widget and how is it called). I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it. Our Debugging Procedures I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site. Privacy and Security Policy We have strict policies regarding privacy and access to your information. Please see: **IMPORTANT** - Please make a backup of the site files and database before providing us access. - If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this: hidden link I will be waiting for your response. Mihai |
April 29, 2023 at 7:49 pm #13561617 | |
Mihai Apetrei Supporter
Languages: English (English ) Timezone: Europe/Bucharest (GMT+02:00) |
Hi there and thank you for the update. The developers should better support this plugin. For these types of plugins where WPML compatibility is not a priority for the developers, the best option is to always use the manual translation method (https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/) and that will give you infinite freedom to edit/create the translation with the Elementor builder. I think you made the best decision when you started to use Elementor for the translation, too, if you want to have full control over those types of blocks. |