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This topic contains 3 replies, has 3 voices.

Last updated by Carlos Rojas 1 year, 7 months ago.

Assisted by: Carlos Rojas.

Author Posts
May 10, 2023 at 6:16 am #13618441

bobbyv-3

CartPops cart works slow when wpml is active

May 10, 2023 at 7:17 am #13618715

Bruno Kos
Supporter

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

Hi,

Before we try this in sandbox, can you tell me if you tried asking their support?
hidden link

Because I can see that this plug-in is not in fact officially compatible with us: https://wpml.org/plugin/?wpv_view_count=120064&wpv-plugin-functionality=0&wpv_post_search=CartPops&wpv-wpcf-recommendation-flag=&wpv_filter_submit=Search, which means that their developers have not applied for our https://wpml.org/documentation/support/go-global-program/ program, which you can definitely suggest them.

The thing is also that I can see on hidden link that they offer "WPML support and translation ready" so given that they are doing this on their own outside our compatibility team, they should also be able to debug this.

In case they are stuck, please suggest they join our https://wpml.org/documentation/support/go-global-program/ so we could work on this together and implement permanent solution for this error.

Regards,
Bruno Kos

May 10, 2023 at 7:17 am #13618717

bobbyv-3

Hi, i found out there is a conflict with permalink manager. As soon as i enable wpml and permalink manager together, add cart is not functioning right. When i disable one, its working fine again.

It is this plugin https://wordpress.org/plugins/permalink-manager-for-woocommerce

Can you check if you can make this run together pls?

These are the settings of permalink manager hidden link

May 10, 2023 at 9:35 am #13620223

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+01:00)

The client opened a chat about this issue and we will continue from there.

This ticket is being closed to avoid duplicates.