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Supporter timezone: Europe/Madrid (GMT+01:00)

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Last updated by Carlos Rojas 1 day, 11 hours ago.

Assisted by: Carlos Rojas.

Author Posts
November 12, 2024 at 10:26 am #16392041

lukasM-7

Background of the issue:
I am trying to create orders in the admin zone in the correct language. We have two languages, Slovak and English. When I have the admin content set to English and try to create a new order, it still creates the order in Slovak. This issue occurs across multiple websites. We use sequential numbers for orders, and the first order is created in Slovak with number 0001. When I try to create an order in English, it reloads the page and creates an order with number 0002, leaving 0001 unused. I am sending a video link with the problem: hidden link. The issue can be seen on this page: hidden link

Symptoms:
Orders are being created in the Slovak language instead of English when the admin content is set to English. The sequential order numbers are not being used correctly, with the first number being skipped.

Questions:
Can you set the plugin to create new orders in the language chosen in the admin zone instead of the default language of website?

November 14, 2024 at 2:51 pm #16403531

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+01:00)

Hello,
My name is Carlos and I will continue working on this ticket.

After updating all outdated plugins and WordPress core, I can see that creating an order doesn't present any error. I kindly ask you to double-check if the issue disappeared in the Sandbox site: hidden link

Note: the order number increases by default in any language every time you try to create one, this is a Woocommerce behavior. And I added the language information to the order as described in this message: https://wpml.org/forums/topic/when-manually-changing-the-order-language-no-products-can-be-added/

Looking forward to your message.