Credits gone

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WordPress 6.7 has introduced a new issue that impact translations, please update WooCommerce and WPML to the latest versions before you report issues. More about this here - https://wpml.org/errata/php-error-wp-6-7-notice-function-_load_textdomain_just_in_time-was-called/

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Supporter timezone: Europe/Bucharest (GMT+02:00)

Tagged: Exception

This topic contains 1 reply, has 0 voices.

Last updated by Mihai Apetrei 20 hours, 28 minutes ago.

Assisted by: Mihai Apetrei.

Author	Posts
December 2, 2024 at 11:32 pm #16468895
marcellB-3	Hintergrund des Themas: I assigned approximately 20,000 automatic translation credits to the domain elitelimousinen.at, which was previously ismail-chauffeurservice.web-vision.at. Die Symptome: All the credits seem to have disappeared from my account. Fragen: Could you please help me identify the problem with the missing credits? Can you assist in recovering the missing credits?
December 3, 2024 at 12:14 pm #16471532
Mihai Apetrei Supporter Languages: English (English ) Timezone: Europe/Bucharest (GMT+02:00)	Hi there. I'm sorry to hear that you are going through this, and I'm here to help you resolve it. Those credits probably got stuck. So, please let me explain why I think this situation with the credits might be happening. When you initially install and set up WPML, an automatic translation account ID is created. If you uninstall/reset WPML or reinstall/set WordPress from scratch, a new automatic translation account ID will be generated, and the credits will remain in the old account. On this page (https://wpml.org/account), can you click the "add/remove credits” button and move the credits back to your WPML.org account? Then, please go here (https://wpml.org/account/sites/) > remove the current site key > generate a new one > then go to your website's backend > Plugins > Add new > Commercial > UNregister WPML from the old key > RE-register WPML with the new key. Now, you can re-add the credits to your site by following the steps here: https://wpml.org/documentation/automatic-translation/how-to-assign-automatic-translation-credits-to-your-sites/ Please let me know if that works fine for you. Mihai Apetrei