Database problem

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client encountered a database error message when activating a plugin, indicating that the table 'wpds_icl_strings' does not exist. Additionally, they were unable to see content on the site or add a new language after installing the UNCODE theme.
Solution:
We resolved the error message by closing it using the X icon. If the issue persists or if further investigation is needed, we recommend providing FTP access for deeper troubleshooting. Additionally, a specific issue related to WooCommerce Multilingual & Multicurrency was fixed, which involved incorrect settings for the 'product_type' field in some product translations. This was due to the translation of the 'product_type' taxonomy, and the client can correct this error on the WooCommerce Multilingual & Multicurrency troubleshooting page.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, please do not hesitate to open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can contact us directly through the WPML support forum.

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Tagged: Bug

This topic contains 4 replies, has 2 voices.

Last updated by Itamar 2 months, 2 weeks ago.

Assisted by: Itamar.

Author	Posts
August 26, 2024 at 12:48 pm
lindaH-12	Background of the issue: I got this error message when activating the plugin: Table 'engindhe_wp172.wpds_icl_strings' doesn't exist Array ( [language] => en [context] => groovy-menu [gettext_context] => [domain_name_context_md5] => b3dcc533c95cf975d206e7f9ccee9f51 [name] => Global settings - logo text [value] => Logo [status] => 0 [translation_priority] => optional [allow_empty_value] => ) And I need your help to solve this. I also have UNCODE and can´t see content on site at all and add a new language after installation. Symptoms: Database problem Questions: Can you help?
August 26, 2024 at 1:36 pm
August 26, 2024 at 1:38 pm #16104884
Itamar Supporter Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00)	Hi, Please share the FTP access to your site and allow me to install the Adminer script (hidden link), enabling me to inspect your site's DB. A private message is enabled for the next reply. Regards, Itamar.
August 26, 2024 at 1:43 pm #16104890
Itamar Supporter Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00)	Hi, Update I made the message disappear by clicking away (using the X icon). Please see the attached screenshot. It no longer shows, and I think you can continue as usual. If you want me to check further, please give me FTP access, as I asked in my previous reply. [Edit] I also fixed this message that showed. Vi har upptäckt att fältet product_type är fel inställt för vissa produktöversättningar. Detta beror på att taxonomin product_type har översatts. Du kan åtgärda felet på sidan WooCommerce Multilingual & Multicurrency felsökning. Please see the attached screenshot. Regards, Itamar.
August 27, 2024 at 1:13 pm #16110153
lindaH-12	HI! Trying to translate Attributes in WooCommerce under Multilang menu but when I choose an attribute to load in, they never appear. It´s just loading and loading. New threads created by Itamar and linked to this one are listed below: https://wpml.org/forums/topic/split-attributes-translation-has-a-js-error-and-doesnt-open/
August 27, 2024 at 7:50 pm #16112093
Itamar Supporter Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00)	Hi, In our technical support forum, we focus on one issue per ticket. Otherwise, tickets can get cluttered and confusing for users and supporters. Therefore, I split this ticket into a new ticket. We'll continue to handle the product attributes problem here. https://wpml.org/forums/topic/split-attributes-translation-has-a-js-error-and-doesnt-open/ Please mark this ticket as resolved. Thanks, Itamar.