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This topic contains 9 replies, has 3 voices.

Last updated by Dimitrios Vasileiou 1 year, 9 months ago.

Assisted by: Mohamed Sayed.

Author Posts
February 11, 2023 at 11:24 am #13011845

Dimitrios Vasileiou

I have translated the German Language and for some unknown reason when you change the language to german the page is completely blank..

hidden link

Can you help?

February 11, 2023 at 1:34 pm #13012153

Faisal Ahammad

Hi,
By looking at the debug info you have attached, I see that your server WP Memory Limit is set to 40M, and the max execution time is 30. Our recommendations are to have the following as minimal requirements:

- PHP 5.6 and above (this OK with your installation) with a WP Memory Limit of at least 128MB while 256MB is recommended.
- MySQL 5.6 and above.

Please follow this link for detailed documentation:
https://wpml.org/home/minimum-requirements/

Is it possible for you to change those to the minimum requirement?

You may need to contact your hosting provider for that. Meeting those baseline requirements is most critical before debugging and sometimes solves issues you experience. The most important thing is to raise the WP Memory Limit. Please try to raise it before you contact your hosting company. You can do it from the wp-config.php file in your WordPress installation. Insert this code in that file:

/** Memory Limit */
define('WP_MEMORY_LIMIT', '256M');
define( 'WP_MAX_MEMORY_LIMIT', '256M' );
set_time_limit(300);

Add it before this line:

/* That's all, stop editing! Happy blogging. */

Could you please perform that procedure and see if it helps?

Thank you

February 13, 2023 at 8:17 am #13017683

Dimitrios Vasileiou

I did it but the problem still remains.

Can i send you the wp credentials to see it?

February 14, 2023 at 10:59 am #13029499

Faisal Ahammad

Hey Dimitrios,

I hope you're doing well! I just wanted to follow up on the link you shared earlier. I tried accessing it, but it says, "This page doesn't seem to exist." You mentioned that it was blank before, so I was wondering if the issue is still happening or if it's possible that the page hasn't been published yet.

Also, I took a look at the other pages on the site but couldn't find the German language flag. I was wondering if the issue you mentioned is only affecting the home page or if it's also happening on other pages.

I am looking forward to hearing back from you soon.

Best regards,
Faisal

CleanShot 2023-02-14 at 16.51.54.jpg
February 15, 2023 at 7:48 am #13036545

Dimitrios Vasileiou

I had hidden the page. Can you check again and find a solution?

I want to deliver the website and the only problem is at german language at homepage

February 15, 2023 at 7:50 am #13036547

Dimitrios Vasileiou

And at this page : hidden link

As you can see at other languages there is a shortcode, but at german no. Also in this page as at the homepage, i cannot edit it with elementor!!

February 15, 2023 at 8:49 am #13037029

Dimitrios Vasileiou

If you see the page is blank hidden link

the page exists if you check at the back there is home page ger but completely empty

german.png
February 15, 2023 at 11:21 am #13039309

Mohamed Sayed

Hi Dimitrios,

I will continue with the ticket as Faisal is on vacation, I will be glad to help you.

Please make sure that you have a full database and website backup then go to WPML > Support > Troubleshooting page, and click the following:

- Clear the Cache in WPML
- Remove ghost entries from the translation tables
- Fix element_type collation
- Fix WPML table collation
- Set language information
- Fix post type assignment for translations

After that, resave the German translation and check again if the issue is resolved.

Let me know please how that goes.

Regards,
Mohamed

February 15, 2023 at 4:31 pm #13042321

Dimitrios Vasileiou

I dit everythinh you said me but nothing changed.

Can you check it please through wordpress??