hiding products on second language if not translated

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Tagged: Not WPML issue

This topic contains 21 replies, has 2 voices.

Last updated by Mateus Getulio 1 year, 7 months ago.

Assisted by: Mateus Getulio.

Author	Posts
April 28, 2023 at 8:45 pm #13559679
fionaF	I have fixed the problem by restoring the backup from the server don't worry and will try your methods to solve the WPML issue
May 1, 2023 at 8:55 pm #13566331
fionaF	Hey, I have followed your instructions and disabled all plugins except the WPML ones and Woocommerce and it has been done in a staging platform but on our live server, so the result is when we try to switch the language we get a 404 error. this is the duplicate site shop page link hidden link please check
May 2, 2023 at 1:08 pm #13570769
Mateus Getulio Supporter Languages: English (English ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00)	Hi Fiona, Thanks for your patience and efforts restoring the website, also creating the test website for us. We could solve the issues after updating WCML to 5.1.3, and resaving the Settings -> Permalinks page with 'Post name' (which was the cause of the 404 issue). Now please check that the 'Related Products' section only shows Chinese products, for instance: hidden link I think that by simply updating the plugins in the live website, the issue will be solved. Make sure to have a website backup and test it there, please. We're looking forward to your updates. Thank you!
May 2, 2023 at 10:12 pm #13574265
fionaF	by the way, I am not being able to update WCML, How did you update that plugin? every time i try to update it says "Update failed"
May 3, 2023 at 12:40 pm #13578621
Mateus Getulio Supporter Languages: English (English ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00)	Hello Fiona, Thanks for your reply. We have just uploaded the latest WCML directly in Plugins -> Add New. You can download it from here: https://wpml.org/account/downloads/, and upload it in the 'Add New' plugin page. Or, you can delete your previous key and create a new one, in order to solve the "Update failed" issue. Please review these options and let us know about your results. Thanks, Mateus.
May 3, 2023 at 6:56 pm #13581731
fionaF	ok i have successfully updated the plugin but now my single product page is broken on chinese version, please check hidden link and provide me suggestions about what can i do in this situation Thanks
May 4, 2023 at 12:49 pm #13586583
Mateus Getulio Supporter Languages: English (English ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00)	Hi there, Thanks for your return. We have executed the remaining updates in your WP Dashboard -> Updates page, and after this the Chinese products are working again. Could you please review it? Thank you, Mateus.