This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing issues with translating the call content of the product aggregation page using WPML. The main content and pictures disappear after attempting to translate the page from English to Chinese.
Solution:
1. Ensure that the WP memory limit is sufficient. It is recommended to increase the WP memory limit to at least 256MB by adding the following line to the wp-config.php file:
/* Memory Limit */<br />define('WP_MEMORY_LIMIT', '256M');2. Update all WPML plugins to the latest version, which as of the last update is v4.8.4. This can be done from Plugins -> Add new -> Commercial tab.
3. Update any outdated plugins and themes to avoid conflicts that could affect the translation process. This can be done via the link provided in the WP admin panel.
4. For translating taxonomy terms automatically, follow the guide available at https://wpml.org/faq/how-to-translate-all-taxonomy-terms-at-once/. This includes adding the taxonomy to the content and setting it to translate automatically.
If these steps do not resolve the issue or if the solution seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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Last updated by 6 months, 1 week ago.
Assisted by: Carlos Rojas.