Tell us what you are trying to do?
I turned on automatic translation of the whole site but the main menu and drop downs are not translated. Some translated are also incorrect. How to fix the bad translations and do the menu properly?
Is there any documentation that you are following?
Hello There,
Thanks for contacting WPML Support. I will try my best to assist you in this matter.
I have checked your site and found that the Menu items that you've added as "custom links" are only not showing translated. Those items should be available for Translation in the "WPML > String Translation" section. Would you please go there and complete the Translation of those two menu items?
After adding the translation, the menu items will appear properly.
I have also noticed that two items under the "Collections" menu are not showing translated. Upon closer examination, I found that both of these items are product categories and have not been translated yet. That is why, the category name is not showing translated.
Please check this category: hidden link
You'll notice that the language switcher is showing one language only which is English. hat's because its translation is not available.
As you're using WooCommerce Multilingual plugin, please go to "WooCommerce > WooCommerce Multilingual > Categories" tab and complete the translation of both categories that you've added under the "Collections" menu.
The menu items will appear perfectly translated after following the instructions above. But, please let me know if you need further assistance in this matter. I will be happy to assist you.
I managed to fix it by using the Menu and changed it manually.
Right now only the "Find Your Zodiac Animal" in the middle of the page is not translated. That plugin was made years ago and obviously not WPML compatible. I tried WPML localization and it returns 0 string.
I found the title was part of the php in that plugin. See attached. What can I do in this case?
Hi There,
I hope you're doing well. Sorry for the delay in responding due to the weekend.
Happy to see that you've managed to find out a way to translate the menu items in the meantime.
Regarding the issue with translating "Find Your Zodiac Animal"- Based on the screenshot of the code you've shared earlier, I can see that the translation support(getText function) is missing from that specific text. The localization feature of WPML can retrieve the translatable strings only if translation support is added to the String.
To learn more about localizing text or adding translation support, you can refer to the documentation provided below.
Since the translation support isn't added to the text, it can't be translatable from the String Translation. It is better to reach out to the plugin author and request them to add the proper translation support for the static text within the plugin. As they are currently not compatible with WPML, you can also request them to join the Go-global Program of WPML. Check the link below to know more about this program.
For now, the only way to translate that text is by taking a manual approach. Switch to the Chinese language, open the Chinese page in the Editor, and add the Translation for that specific content.
However, I can see that the text is now appearing translated in the Chinese version of the Homepage. But, if you need any further assistance, feel free to let me know. I will be happy to assist you.
Unfortunately, that was a custom plugin. The plugin designer is no longer reachable. There are only a few text that need to be translatable. Is this something that can be easily modified on that php file?
Right now the text is done by css which is not really ideal. Because if you select the dates, and click Find, it still goes to English result.
I am not sure what you mean by "Switch to the Chinese language, open the Chinese page in the Editor, and add the Translation for that specific content. "? There is a php and also javascript as well. Are you saying if I change the language setting on top, it will keep two copies of the same php and javascript but with different languages?
If the plugin contains the necessary elements for localization, like Text-domain, then you can make any text within the plugin translatable by wrapping the text within the getText function. The entire procedure is mentioned in the documentation below.
However, I have checked but haven't found that plugin online. Based on the version and availability, I'm assuming that the translation support isn't been added to the code.
Please note that the solution I suggested in my previous response is applicable only if you added the text above the date from the Editor. Let me clarify the process for you again.
- Please go to the "Pages > All Pages" section.
- Select "Chinese" language from the language switcher on the top bar of the Admin
- Locate the Homepage and open in the Editor.
- If you have the option to add the text from the Editor, then add the Chinese Text there.
But, if the entire feature is custom coded, then the text will not appear translated until the required translation support is added to the code. You can add the internationalization support for the plugin by following the documentation below by WordPress.
As providing support for the custom-coded themes or plugins is beyond the scope of our support, you can also hire a professional to solve the issues from here: https://wpml.org/contractor
Please let me know if there is anything else if you need help with.
Hi There,
I hope you're doing well. Sorry for the delay in responding due to the Weekend.
To replace the hard-coded text with the code with the text domain, you need to locate which file within the plugin contains the text ‘Find Your Zodiac Animal’. After locating the file, remove the hard-coded text within the paragraph tag (<p>) and replace it with the code.
There is no information about this plugin or its codebase available on the internet. This is why, it is difficult to precisely point to the file that consists of the text. So, kindly check the code of the plugin properly and I hope you'll find the file.
After properly placing the code, you have to scan the plugin for strings by following the documentation below.
This operation will fetch all the translatable strings and store them in the "WPML > String Translation" section. You'll be able to add the translation for that string right after that.
Please note that providing support for custom-coded themes or plugins falls outside the scope of our support. However, we will do our best to offer suggestions or feedback on the code if we have any. But, if the custom-coded plugin or theme is blocking your work, then it is recommended to reach out to the author first and ask for their suggestions. Otherwise, you can hire a professional developer to resolve the issue from here: https://wpml.org/contractor
Let me know if there is anything else you need help with. I will be happy to assist you.
