[Resolved] MANY missing components and strings not appearing in WPML Translator

Hi,

Thank you for contacting the support.

First of all I'll advise to fix the followings:

IMPORTANT: Take full backup of your website and database beforehand.

1) Increase “WP Memory Limit” to at least 128MB while 256MB is recommended. See https://wpml.org/home/minimum-requirements/ for detailed information. You can set this in your wp-config.php file by adding following code:

define( 'WP_MEMORY_LIMIT', '128M' );
define( 'WP_MAX_MEMORY_LIMIT', '256M' );

Remember to add these lines before the line where it says:
/* That's all, stop editing! Happy publishing. */

2) Update WPML plugins to the latest versions.
--- And any other plugins and theme to the latest if needed.

3) Retry the suggestions you've already mentioned in your first message.

If issue is still there, then I am afraid you need to register that page builder widget (responsible for these strings) into WPML's XML configuration. Please see https://wpml.org/documentation/support/language-configuration-files/ for details.

Once registered, go to edit an existing page containing this widget, make a little change in there, save and update the translation.

Please let me know if it works.

Regards.

Thank you for trying the suggestions.

May I ask for admin access to your website to check the issue in detail? You can create a separate admin user for this purpose, which can be deleted afterwards.

Also provide detailed steps to reproduce the issue and links to pages in admin and on frontend.

Remember to take full backup of your website and database before proceeding. However, a staging/test site is highly recommended, because I may need to try some changes/fixes on the site (including plugins & themes deactivation), which may cause conflicts with the live site otherwise.

Please confirm it in your next reply or let me know if you do not agree with the mentioned.

I've set your next reply as private to share this information safely.

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Thank you for waiting. I was able to fix the problem by adding following XML config (as I referred to the XML config previously):

<wpml-config>
  <shortcodes>
    <shortcode>
        <tag>cz_title</tag>
    </shortcode>
  </shortcodes>
</wpml-config>

See attached.

WP Bakery page builder uses short codes to build the design. The "cz_title" widget is one of them and perhaps with later changes to the page builder, it has new definitions, which needed to be registered accordingly.

This is a common case, that's why WPML offers to redefine these in WPML -> Settings -> Custom XML Configuration (https://wpml.org/documentation/support/language-configuration-files/).

For any other widget where you run into similar problem, I'll advise to follow the guide. All you need to add the widget to your page, then switch to "Classic Mode" and then to "Text" mode of editor. So you can see the relevant short code and its attributes, to use for widget registration in WPML's XML config.

I hope the problem is resolved now.