[Closed] Missing Translated contents using Advanced Translated Editor

Thanks for your patience.

Here is the ticket. Please allow me to escalate this to our 2nd Tier Support for further investigation. I will come back to you once I've feedback.

Thanks for your reply.

I've already escalated this and there are no updates yet. I will come back to you once I hear from them.

Thank you for responding.

I'll reach out to Alejandro to confirm his availability to handle this ticket. In the interim, a report has been submitted. I'll share the findings from our 2nd Tier Support with you soon.

Thank you for your understanding.

Upon investigation, our 2nd Tier Support has provided an update.

We kindly ask for your permission to install the Adminer plugin and execute the following query. This will allow us to access the old job IDs of ATE and examine their contents. We will provide you with further details once we have completed our investigation.

SELECT * FROM `wp_icl_translate_job` WHERE job_id IN (SELECT job_id  FROM `wp_icl_translate` WHERE `field_type` = 'original_id' AND `field_data` = 'page_post_id_here');

Thanks for your reply.

Yes, please include as many details as possible.

Thanks for your reply.

It doesn't look like you've pasted the correct SQL query. Please try again using the query below. If not, kindly share access to your server PHPmyadmin and we'll check this out for you.

SELECT * FROM `wp_icl_translate_job` WHERE job_id IN (SELECT job_id  FROM `wp_icl_translate` WHERE `field_type` = 'original_id' AND `field_data` = 'page_post_id_here');

Thanks for your reply.

Then, please try this. Make sure you copy the entire query.

SELECT * FROM `Zcljhhaticl_translate_job` WHERE job_id IN (SELECT job_id  FROM `wp_icl_translate` WHERE `field_type` = 'original_id' AND `field_data` = 'page_post_id_here');