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Supporter timezone: Europe/Madrid (GMT+01:00)

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This topic contains 6 replies, has 3 voices.

Last updated by Marcel 1 year, 1 month ago.

Assisted by: Marcel.

Author Posts
September 30, 2023 at 8:21 pm #14492053

loaiH

Dears,
Mobile Bottom Menu was not translated by WPML and the links were not change to selected language
how can i solve this issue

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October 1, 2023 at 11:47 am #14492875

Christopher Amirian
Supporter

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi there,

I will add the first reply before this ticket is assigned to one of my colleagues.

It depends how the mobile menu is implemented.

Is it a widget that you add from WordPress Dashboard > Appearance?

If yes, then please follow the steps below:

https://wpml.org/documentation/getting-started-guide/translating-widgets/

If it is part of a menu that you can add from WordPress Dashboard > Appearance > Menus

Then you will need to follow the steps below to translate it:

https://wpml.org/documentation/getting-started-guide/translating-menus/

If it is added by the theme, your theme needs to be compatible which I do not know about as you did not share the debug information.

Please follow the steps below to provide the debug information:

https://wpml.org/faq/provide-debug-information-faster-support/

Thanks

October 2, 2023 at 10:15 am #14496937

loaiH

it is added by the theme,\

October 2, 2023 at 1:41 pm #14498451

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+01:00)

Hi,

we might find them as an admin string. I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to a testing site where the issue is replicated.

You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Maybe I'll need to replicate your site locally. For this, I’ll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site. This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Let me know if this is ok with you.

IMPORTANT
-Please make a backup of site files and database before providing us access.
-If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this:
hidden link

Best Regards
Marcel

October 3, 2023 at 12:04 pm #14504317

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+01:00)

Hi,

thanks for the access. It's possible to register those strings. The theme is correctly coded for multilingual use.

#1 Open hidden link and search for "mobile_bottom_menu_edit"
#2 Select all the strings you want to register for translation /such as "/wishlist" etc. and register them
#3 Open WPML -> String Translation and translate the string.

If the plugin registers the wrong language, you can change that as described here: https://wpml.org/documentation/getting-started-guide/string-translation/how-to-change-the-source-language-of-strings/.

Best Regards
Marcel

October 5, 2023 at 5:40 am #14516559

loaiH

no thing chaged

October 5, 2023 at 8:32 am #14518273

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+01:00)

Hi,

it seems the theme is ignoring those strings. Please let me know where exactly you configured those URLs. I can't find them on the theme options.

Please note that this theme has not been tested yet with WPML, so we can't guarantee compatibility. It is best if you contact the theme authors and ask them to apply for WPML certification here: https://wpml.org/documentation/support/go-global-program/.

Best Regards
Marcel

The topic ‘[Closed] Mobile Bottom Menu was not translated Machic theme’ is closed to new replies.