[Resolved] Need automatioc translation for my Wordpress Site.

Hi,

Thank you for the update, I was able to access the site.

I noticed that the memory limit is set to 40M (please check the attached image from WPML -> Support page), the WP memory limit needs to be increased as WordPress uses 40Mb as default and the minimum requirements for WPML are 128 MB. Kindly check this page for more information.

You can increase it by adding the following code in your wp-config.php file right before the line: /* That's all, stop editing! Happy publishing. */

/* Memory Limit */
define('WP_MEMORY_LIMIT', '256M');
define( 'WP_MAX_MEMORY_LIMIT', '256M');

After, clear the website's cache (server-side included) and check if the issue persists.

Please check this link for information related to translating websites using DIVI.

Let me know how it goes,
Marsel

Hi,

To further troubleshoot the issue I would require a copy of your website to test it locally and further escalate the issue if needed.

You can use the Duplicator plugin to create a copy of your website and upload the backup on a file-sharing website (Google Drive, Dropbox, etc.), please send me the link to download the backup after.

* Please try to minimize the size of the backup file by excluding unnecessary media files or backup folders that might be in the "/wp-content/" folder.

I’ve set your next reply as private so you can provide the backup link.

Thanks,
Marsel

Hi,

I understand your privacy policy, but I would like to note that in certain cases might be difficult to assist with proper troubleshooting if we can't test properly a website (we do require copies of websites as we do perform local testing and escalate further to 2nd tier support teams if needed).

That said I will do my best to troubleshoot in these conditions, please try next the following steps:

1 - update all the plugins/theme that require update in your website

2 - please try checking if the issue happens by switching to the Divi parent theme, disabling all plugins except the WPML ones (I noticed that when I try to edit the home page with Divi builder, nothing happens, the Divi builder doesn't open).

* I suggest disabling any cache plugin/module during the staging phase to prevent any kind of issues that might be related to them.

Let me know how it goes,
Marsel

Hi,

I've downloaded the zip file but there is no database file (.sql file, I need it to set
up the local website).

Also, the size of the "wp-content/uploads" folder is 1.2 GB, please try using the Duplicator plugin as suggested, it does have a feature to exclude unnecessary files and will include the database file (it generates a .zip file and an installer.php file).

Looking forward to your reply,
Marsel

Yes, it is.
I've set your reply as private.

Looking forward to your reply,
Marsel

Thank you for the database dump, I was able to install it locally.

I will be checking further and will let you know as soon as possible.

Regards,
Marsel