This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing issues with translating content after mapping it to English GB while using a custom language with the language code en-gb. Adding glossary terms also fails. They are further concerned about how the URL will display for different language versions and whether the system will change the URL when duplicating content for English UK.
Solution:
1. The English mapping option can only be used once and is already utilized for the site's default language. We recommend duplicating the original English content to English UK and English AU.
2. WPML will automatically handle the URL display for different language versions. Each language has a code in WPML > Languages > Edit languages, which will be used in the URL format. For example, if the site is set to "Directories per language" and you create a custom language using the code "en-gb", then English UK will be available at http://www.sitename.com/en/.
3. If you create a duplicate for English UK, you will find it at: https://www.sitename.com/en-gb/yourpage. The original site URL and other URLs will remain unchanged.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
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Last updated by 3 months, 3 weeks ago.
Assisted by: Andreas W..