Nulled Plug-in

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This topic contains 2 replies, has 2 voices.

Assisted by: Mohamed Sayed.

Author	Posts
May 28, 2023 at 12:01 am #13726683
emreO-2	A nulled plugin has been installed on a site I took over how can I fix it without damaging the content
May 28, 2023 at 12:02 am #13726685
emreO-2	A nulled plugin has been installed on a site I took over how can I fix it without damaging the content
May 28, 2023 at 12:50 pm #13727915
Mohamed Sayed	Hi Emre, Thanks for contacting WPML support. Replacing the nulled plugin with a fresh copy is a good start, but please note that we cannot guarantee it will remove the traces of any potential malware. The translations are stored in your database, so removing and installing a new version shouldn't affect the existing translations. Please create a full backup of the database and website then try the following steps: - Access your site's root folder via FTP or cPanel - Delete the current WPML plugin folder "sitepress-multilingual-cms" from the /wp-content/plugins/ directory - Download a fresh copy from: https://wpml.org/account/downloads/ - Install it again from Plugins > Add new - Activate it Then you need to register the plugin by following this guide: https://wpml.org/faq/install-wpml/#register I hope that you'll find this answer helpful. Regards, Mohamed