This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
WordPress 6.7 has introduced a new issue that impact translations, please update WooCommerce and WPML to the latest versions before you report issues. More about this here - https://wpml.org/errata/php-error-wp-6-7-notice-function-_load_textdomain_just_in_time-was-called/
Background of the issue:
After updating to the latest version of WordPress and WPML, when I access the translation page for the existing patterns or new patterns, all texts in the pattern, including standard paragraph blocks, are missing. Please your urgent support. This is making my website looks really bad.
Symptoms:
After updating, all texts in the pattern, including standard paragraph blocks, are missing on the translation page.
Questions:
Why are all texts in the pattern missing after the update?
How can I restore the missing texts in the pattern?
Sorry to hear about the problems. I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.
Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.
Your upcoming reply will be treated with confidentiality and will only be visible to you and me.
✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
I've rechecked your Website and everything looks fine now. Did you sort this out yourself? If not, could you share the URL of the page in question and also some screenshots?
You can see that this text:
"Contact Ruqaqa Ltd. for expert solutions throughout Saudi Arabia. Our team is ready to assist with your business needs and inquiries".
is not translated in the arabic page, and is not found in the translation page.
Go to translations page, then open 'contact us' that has the type pattern, and you will not find the above text, even if you search for it.
