This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is setting up WPML to translate their site's frontend content from Arabic to English but faces issues with missing content in the WPML Translator. Only the Title and SEO Meta are being fetched, and the main body text is absent.
Solution:
We found that the in-progress translation of the homepage was likely initiated before the Arabic content was fully added, resulting in missing content. We completed this old job, and now all content should be available for translation when translating the homepage from Arabic into English. Regarding the error message in Settings -> Reading, it indicates the need to create translations for the home and blog pages. Completing the homepage translation should resolve this message. If the client does not display a blog page, they can disregard the message about translating the blog page.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
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Tagged: Documentation request
This topic contains 0 replies, has 2 voices.
Last updated by Itamar 3 months, 1 week ago.
Assisted by: Itamar.
Author | Posts |
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November 12, 2024 at 1:24 pm #16390856 | |
manojP |
Background of the issue: Symptoms: Questions: |
November 12, 2024 at 4:43 pm #16393887 | |
Itamar Supporter
Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00) |
Hi, I want to check this problem on your site. Currently, I can't even see it because it is behind server protection. If you need further help with this, please share the access details to your site with me. I'm enabling a private message for the following reply. |
November 13, 2024 at 9:42 am #16396256 | |
manojP |
Awaiting For Your Response |
November 13, 2024 at 2:15 pm #16398014 | |
manojP |
Awaiting for Your Reply |
November 13, 2024 at 4:29 pm #16398630 | |
Itamar Supporter
Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00) |
Hi, I'm sorry, but the server protection details are not working. I can't get to hidden link and log in. Please see the attached screenshot. Please provide the correct server protection details. I'm enabling a private message for the following reply. Thanks, |
November 14, 2024 at 7:03 am #16400782 | |
manojP |
Hi, Please check the image attached. In the Settings > Reading this error is shown. Please check what is the cause of this error and how to rectify it? Kindly respond as soon as possible. Thanks |
November 14, 2024 at 10:16 am #16401584 | |
Itamar Supporter
Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00) |
Hi, Thanks, I could access your site. The in-progress translation of the homepage was probably a job before you added content to the Arabic homepage, which is why most of the content was missing. I completed this old job, and you will see that you have all the content available for translation when you translate the homepage from Arabic into English. Please see the attached screenshot content-av.jpg. The message in Settings -> Reading told you to create translations for the home and blog pages. Once the translation of the homepage is completed, that message will disappear. If you are not displaying a blog page on your site, you can disregard the message about it. Otherwise, you need to translate the blog page. Regards, |
November 15, 2024 at 9:04 am #16406601 | |
manojP |
Hi, I have added the translation. But when I open the translated site, the site still appears in Arabic. Please check the screenshot for reference link : hidden link Also I want to move the language translation option from the footer to the header. How to implement this? |
November 15, 2024 at 11:35 am #16407894 | |
manojP |
Hi, Awaiting for your reply. Thanks |
November 15, 2024 at 1:58 pm #16408690 | |
manojP |
Awaiting for your response |
November 17, 2024 at 2:12 pm #16411769 | |
Itamar Supporter
Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00) |
Hi, I could see that the translation was still in progress. I then edited that translation again and switched to the previous version of the Advanced Translation Editor, which allowed me to complete the job. Now, the English translation is shown on the front end. Please see the attached screenshot, en-ok-on-the-front.jpg. Please note that RST API is not enabled on your site. Please see the attached screenshot, no-rest.jpg. This can block some features of WPML and WordPress. You can read about it here. https://wpml.org/home/minimum-requirements/ Please enable it on your site or ask your hosting service to enable it. You can move (or add) the Language Switcher of your site from the footer to the header in WPML -> Languages. Please read about it here. https://wpml.org/documentation/getting-started-guide/language-setup/language-switcher-options/ Regards, |
November 21, 2024 at 8:22 am #16427819 | |
manojP |
Hi, I am facing certain issues regarding the translation Sites : hidden link - netherlands Where to Check : At the Header, Shop > perfumes / perfumes for men/ perfumes for women/ niche perfumes Credentials : Same for all websites. as been shared with you in a private message earlier. 1. In the category page, the sidebar filter translation is not visible 2. Also I had translated the woocommerce categories and the ACF content present in them, but after translation, the translated categories in english is missing the products that are present in the original category. Check the attached image for more details. Please do the changes in all the sites and also share the procedure you followed to resolve the above issue. Thanks New threads created by Itamar and linked to this one are listed below: |
November 21, 2024 at 8:36 am #16427875 | |
Itamar Supporter
Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00) |
Hi, In our technical support forum, we focus on one issue per ticket. Otherwise, tickets can get cluttered and confusing for both users and supporters. I've split this ticket into a new ticket. This is the link to the new ticket. Since the original issue with this ticket is fixed, please mark this ticket as solved. Regards, |