Site will not connect, using the key

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This topic contains 1 reply, has 2 voices.

Assisted by: Mihai Apetrei.

Author	Posts
February 5, 2023 at 1:46 pm #12963205
marcoP-123	Our Website hidden link Plugin does not accept they Key to connect to our Account. We have also deleted the site on WPML Account and added new one and generated a new Key. It still not work. Key has been insert by using copy/paste function. Invalid site key for the current site.. WPML Version: 4.5.14 \| WordPress: 6.1.1
February 5, 2023 at 10:38 pm #12964183
Mihai Apetrei Supporter Languages: English (English ) Timezone: Europe/Bucharest (GMT+02:00)	Hi there. Please go here (https://wpml.org/account/sites/), remove the old site, generate a new key for this exact domain (hidden link - see that we don't add the "www" anymore), then copy the key, then go to your WordPress backend > Plugins > Add new > Commercial > and register WMPL. That should work. I hope that you will find this information helpful! Please let me know how things go 🙂 Kind regards, Mihai Apetrei