Split: Products in French do not show the filtering

This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're experiencing issues where products and filters do not display correctly in a secondary language on your website, similar to how they appear in the default language.
Solution:
We recommend checking the status of your templates in the WordPress Dashboard under Templates. Use the admin language switcher at the top to switch to the affected language (e.g., French). It's possible that the templates are still in Draft mode. If this is the case, you should publish them to ensure they appear correctly in the secondary language. This solution was effective for a similar issue where the French version of the product categories and filters were not displaying after translation.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

No supporters are available to work today on this forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

This topic is split from https://wpml.org/forums/topic/elementor-slider-image-disapeared-in-english-default-language-after-translating-to-french/

Tagged: WCML

This topic contains 2 replies, has 2 voices.

Last updated by soufianeE-2 3 weeks, 2 days ago.

Assisted by: Christopher Amirian.

Author	Posts
October 22, 2024 at 1:40 pm #16317692
soufianeE-2	Thank you Chris for your reply. I was able to recover the missing credits and completed the translation. It seems like most of the website is translated and I can now see the slideshow, however, when you click on any product in French it doesn't display it correctly like in English (default language), like the products filter on the left doesn't show in French, as well as, the whole Catalogue in French is not showing. See attached for more details. Can you look into this using the access I provided to you before?
October 22, 2024 at 2:35 pm #16318135
Christopher Amirian Supporter Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi, I went to WordPress Dashboard > Templates and from the top admin language switcher switched to French and I saw that most of the templates there were in Draft mode and not published. I Published them and it works correctly now: hidden link Most probably when the templates are translated the English version of the templates are in draft mode and then later you published them. Thanks.
October 24, 2024 at 7:54 am #16324788
soufianeE-2	The link hidden link was working when I first checked and now it's not working. Can you look into this? Can you also provide steps by steps how did you resolve it so I can resolve the other pages.