[Resolved] String not found in string translation module

Hi Christian,
Thanks for contacting WPML support, I will be glad to help you.

1) Please increase the WordPress Memory Limit. According to your Debug.info, the WP memory limit needs to be increased. PHP memory is fine, but WordPress uses 40Mb as default. Minimum requirements for WPML is 128Mb. (Kindly check this page https://wpml.org/home/minimum-requirements/)

You can increase it by adding the following code in your wp-config.php file, right before the /* That’s all, stop editing! Happy publishing. */ line:

/** Memory Limit */
define('WP_MEMORY_LIMIT', '128M');

2) Please try the following steps:

- Go to WPML-> Theme and plugins localization, and scan the plugin where you add the string
- Go to WPML-> String Translation
- Scroll down and click on the "Translate texts in admin screens »" link
- Search for the string and select it
- Click on the "Add to String Translation" button
- Click on "the « Return to String Translation" link
- Translate the strings

Let me know please if that helps.

Regards,
Mohamed

Hi Christian,

1) I would need to request temporary access (WP-Admin) so I can investigate this issue further.
– preferably to a test site where the problem has been replicated if possible –

Your next answer will be private, which means only you and I have access to it.

❌ Please backup your database and website before providing us with access details ❌

If you don't see the form below, please don't add your credentials as they will be publicly exposed:
hidden link

Privacy and Security when Providing Debug Information for Support:
https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

2) Please send me a link to the page where the button is added.

Thanks for your cooperation