Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 - -
14:00 – 19:00 14:00 – 19:00 14:00 – 19:00 14:00 – 19:00 14:00 – 19:00 - -

Supporter timezone: Asia/Dhaka (GMT+06:00)

This topic contains 8 replies, has 3 voices.

Last updated by Faisal Ahammad 1 year, 9 months ago.

Assisted by: Faisal Ahammad.

Author Posts
January 24, 2023 at 10:15 am #12879369

mohamed-amineA

Hello,
I translate this word "search for product..." from theme strings but it didnt work i tryed to delete and renew the translating and same not worked (i get this problem many times) .. i need sulotion pls

WhatsApp Image 2023-01-23 à 10.06.01.jpg
January 24, 2023 at 10:36 am #12879971

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+01:00)

Hi,

before your ticket is assigned to one of my colleagues, please allow me to walk you through some initial debugging steps. This will help speed up the support process.

If you translated the correct strings and it does not appear as translated, the reason could be your low WP_MEMORY_LIMIT.

Add this code to your wp-config.php to increase WP memory:

define('WP_MEMORY_LIMIT', '256M');

Paste it just before: "That's all, stop editing! Happy blogging."

See here for more information https://wpml.org/home/minimum-requirements/
Note: WPML needs a minimum WP Memory limit of 128M to work only under a minimal environment, which means, with a default theme and no other plugins installed.

Does it show translated afterwards?

Best Regards
Marcel

January 26, 2023 at 2:42 pm #12898317

mohamed-amineA

Hello

We read the docimentations and we follow the istructions, but the problem is not fixe.
How can you access to the website to check please?

Best regards

January 26, 2023 at 5:08 pm #12899585

Faisal Ahammad

Hello there,
Good morning! If you're having trouble finding a string to translate on the String Translation page, we have a step-by-step guide that can help you out. Just follow this link: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/.

We'll go through some of the most common reasons why strings don't appear on the page and where you can find them. Give it a try, and let me know how it goes!

Regards,
Faisal

January 29, 2023 at 9:05 am #12910997

mohamed-amineA

Hello, thanks for your answer

shall I send you the creditials to check cause we didn't find a solution.

January 29, 2023 at 11:43 am #12912001

Faisal Ahammad

Hi,
If you need further help with this, please share the access details to your site with me. I’m enabling a private message for the following reply.

Privacy and Security Policy:
We have strict policies regarding privacy and access to your information. Please see: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

**IMPORTANT**
- Please backup the site files and database before providing us access.
- If you have a staging site where the problem can be reproduced, it is better to share access to the staging site.

Thank you

January 30, 2023 at 3:29 pm #12922897

Faisal Ahammad

Hello Mohamed,
Good morning! The "Search for products..." string has been successfully translated on the backend, and it is working perfectly on smaller devices such as mobile phones. I strongly recommend creating a staging site and updating all your plugins to the latest version.

The Elementor plugin has been used to create the search form on the header, and I believe the latest version of Elementor will help resolve the translation issue.

Please let me know how it goes!

Best regards,
Faisal

CleanShot 2023-01-30 at 21.05.12.jpg
CleanShot 2023-01-30 at 20.57.25.jpg
February 6, 2023 at 5:09 pm #12971245

mohamed-amineA

Hello

It's updated to the lastest version and "search for product..." Didn't translated

February 7, 2023 at 5:35 am #12973731

Faisal Ahammad

Good morning, Mohamed!

I hope this message finds you well. Could you please create a staging site so I can troubleshoot without impacting your live site?

Once you have created the staging site, I will enable private reply so you can send your login credentials securely.

I look forward to hearing from you soon.

Best regards,
Faisal

The topic ‘[Closed] Strings doesn't translate’ is closed to new replies.