This thread is resolved. Here is a description of the problem and solution.
Problem: The client is trying to automate the translation of 223 tags on their website but is encountering difficulties, as the method that works for categories does not seem to work for tags. Solution: We recommend following the steps outlined in the video tutorial we provided. You can view the video here: Video Tutorial. Please ensure you follow each step carefully and check if the procedure used for categories is appropriately adapted for tags. If you continue to experience issues, please identify which specific step is not working as expected and contact us for further assistance.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, do not hesitate to open a new support ticket here.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Thank you for contacting WPML Support. You should be able to translate all tags automatically by following the below steps:
1. Create a new temporary post in the default language.
2. Assign all tags to the post.
3. Try to translate the post using Advanced Translation Editor and It will also translate the tags.
I’m Marcel, and I’ll be handling your ticket as my colleague Noman is currently unavailable. Could you kindly provide access to your site so I can run some tests?
I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to a testing site where the issue is replicated.
You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.
Maybe I'll need to replicate your site locally. For this, I’ll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site. This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Let me know if this is ok with you.
IMPORTANT
-Please make a backup of site files and database before providing us access.
-If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this: hidden link
Hi Marcel you are very kind and thank you so much. I have notice that some tags are translated and some not. so i have decided to leave the things as it is and translate manually the other which are not translated, i think is easier.
If i find some other issue a will open a new ticket.
thanks a lot.
Best
Silvia
