Hello again support. I also found out that it doesn't look like most of the pages are connected anymore. For instance the AF-Adjustable Fork (UK) page usually was connected to the pages AF-Verstellbare Gabel (DE) and AF - Justerbar gaffel (DK).
As you can see in the attached image they are no longer connected. I have tried to find a way to connect them again but I don't know how to.
Best regards
Kristen
Hello again support.
I may have solved some of the problem by using this tutorial I Googled: https://wpml.org/faq/how-to-link-already-translated-pages/
I have used this tutorial on maybe 5 products (I have about 100 products to link) and I would ask if there is any other - quicker way to do it?
Furthermore I have found that I've made a mistake about the 5th bullet in the tutorial. I have NOT chosen "Make [Language] the original language for this page.
How do I change that?
Best regards
Kristen
Languages: English (English )Portuguese (Brazil) (Português )
Timezone: America/Sao_Paulo (GMT-03:00)
Hi Kristen,
Welcome to our support forum!
To use the "Make [Language] the original language for this page." function again you can change the default language of the page like you did before, and then change again to the desired language. The option will appear again to you.
Moreover, about the first issue related to the View, did it fix after connecting the original with the translations?
Hi Mateus.
Thank you for your reply.
I have tried your solution and it worked for the first post but the next post doesn't give me the option. Please see image attached.
What do I do next?
Best regards
Kristen
Hi again Mateus.
I have the same problem with the Product "Alternative RAL Colour".
I could change it on the danish language page but not on the German language page. Link for the different pages so you can se the difference:
English: hidden link
Danish: hidden link
German: hidden link
Any solutions?
Best regards
Kristen
Languages: English (English )Portuguese (Brazil) (Português )
Timezone: America/Sao_Paulo (GMT-03:00)
Hello,
I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.
Our Debugging Procedures
I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.
- Please make a backup of site files and database before providing us access.
- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this: hidden link
Please, let me know if you need any additional details. Have a nice day.
Languages: English (English )Portuguese (Brazil) (Português )
Timezone: America/Sao_Paulo (GMT-03:00)
Hi there,
Thank you for providing the website info.
We checked the product you mentioned, in its different language versions:
hidden link hidden link hidden link
And they seem to be all connected. So I'm not sure what exact is the issue here, could you please point us to the exact step-by-step in order to see it?
Hello Mateus.
Thank you for your reply.
You are sure you didn't do anything? because I couldn't get them to connect earlier? Or It can be one of the customers employees that are working on the page that found a way to solve it?
I've noticed something I haven't found an answer to and that is the different editing icons. (i mentioned it earlier in my first note) Why are they different? Please see image for explanation.
Best regards
Kristen
Languages: English (English )Portuguese (Brazil) (Português )
Timezone: America/Sao_Paulo (GMT-03:00)
Hi Kristen,
Correct, we haven't done anything on the website. In your previous screenshots it is possible to check that the pages were already connected, it seems. So yes, it might be one of your users.
About the translation statuses:
- a pencil is the icon that you click in order to edit the translation
- sometimes you might see: 'needs updated', 'in progress', 'waiting for review', etc. and these ones are related when the translation is not completed yet
Please let me know if this explanation is clear to you and solves the question. Thanks!
Thank you Mateus.
I have just thought that some thing was wrong when those other icons where shown.
I think this problem has been solved.
One thing I must say is that WPML is more difficult to understand for me than Toolset. It can be that I need to find the right tutorials or the tutorials in Toolset are maybe easier to find and understand for me.
I wish you a very pleasant day.
Best regards
Kristen
