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[Resolved] Transfer credits from my (dead) staging account in WPML to my live account/site

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This topic contains 1 reply, has 2 voices.

Last updated by Mihai Apetrei 1 year, 3 months ago.

Assisted by: Mihai Apetrei.

Author Posts
July 29, 2023 at 9:42 am #14120787

jeroenV-58

Hi,
My old staging account (where I built my site with WPML) has all the credits. In order to release them I'm supposed to login to that staging account, but it's no longer live. Could you from your end migrate the credits to my Varamedia.be account?

varamediaiiiii.jpg
July 31, 2023 at 7:36 pm #14129485

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi there.

Can you please try the steps mentioned here in our documentation and let me know if it works for you?

- https://wpml.org/documentation/automatic-translation/how-to-assign-automatic-translation-credits-to-your-sites/#remove-credits-no-site-access

I will be waiting for your response.

Mihai Apetrei