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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is facing an issue where the newest blog post does not appear in the Post Grid, Post Timeline, and Post Carousel on the French and English versions of the homepage and blog page.
Solution:
We recommended the client to check if the post is still in drafts on the translated pages. If it is, they should publish it to ensure it appears in the translated versions. This can be done by editing the pages at the provided staging links and publishing the posts. Additionally, if the 'Publish the translated post when the original is also published' option is enabled, and posts are not publishing as expected, it might be due to third-party plugins or server delays.

If this solution does not resolve the issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.

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This topic contains 0 replies, has 2 voices.

Last updated by gertV-13 1 month ago.

Assisted by: Kor.

Author Posts
November 18, 2024 at 2:48 pm #16414940

gertV-13

Background of the issue:
I am trying to display translated blog posts on my website hidden link. We have 3 blog posts, all translated. The first two appear in the Post Grid, Post Timeline, and Post Carousel (Spectra), but the newest one does not show up on the French and English versions on the homepage and blog page.

Symptoms:
The newest blog post does not appear in the Post Grid, Post Timeline, and Post Carousel on the French and English versions of the homepage and blog page.

Questions:
Why doesn't the newest blog post appear in the Post Grid, Post Timeline, and Post Carousel on the French and English versions?
What steps can I take to ensure the newest blog post is displayed correctly?

November 19, 2024 at 4:52 am #16417368

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for contacting us.

I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

November 19, 2024 at 9:09 am #16418218

gertV-13

Hi, While you are here. I have another issue. On the Woocommerce shop page you can see 2 menu's in the sidebar: Categorieën and Merken, this is dutch for Categories and Brands. I used IKS Menu to build these and I have marked the custom type as translatable. I also translated both words with the Translation Manager. The translation however doesn't come through in both French and Dutch

November 19, 2024 at 7:09 pm #16421174

gertV-13

Sorry, I've disabled Wordfence, it should work now with the provided credentials

November 20, 2024 at 12:39 am #16422031

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. I can login now. Could you please check why this post is not translated to English and French? hidden link

November 20, 2024 at 9:00 am #16423141

gertV-13

But that article IS translated? You can just go to the article and click the corresponding FR or EN button.

hidden link
hidden link

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November 20, 2024 at 11:19 am #16424148

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

Could you please edit both pages here hidden link
hidden link , and publish it? It is still in drafts. Once published, you'll see the post shows up on your translated languages.

November 20, 2024 at 12:49 pm #16424732
gertV-13

Thanks Kor.
Sorry but the option ' Publish the translated post when original is also published (default)' is enabled'. How can I avoid this in the future? As you might have seen, we have plenty of posts in draft, they are scheduled to be published. Also, the article in question was fully translated prior to publishing (manually)

Any news on the titles on the product filters? I've solved it on the production site by hiding the titles and adding normal headings instead. Also the 'Search Products...' placeholder on the search bar keeps popping up in english.

New threads created by Kor and linked to this one are listed below:

https://wpml.org/forums/topic/titles-on-the-product-filters-not-translated/

Screenshot 2024-11-20 at 13.50.18.png
November 20, 2024 at 2:37 pm #16425189

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thank you for your response.

Typically, when the "Publish the translated post when the original is also published" option is enabled, the posts should be published when the primary language post goes live. It’s likely that a third-party plugin or server delays are preventing this from happening.

Regarding your new question, I’ve separated the issue into a new ticket here: https://wpml.org/forums/topic/titles-on-the-product-filters-not-translated/ , as our support policy allows us to address only one issue per ticket.

This approach helps support staff focus on a single issue at a time and makes it easier for other users to find solutions to their questions more quickly.

November 21, 2024 at 9:37 pm #16431150

gertV-13

Thanks Kor, I'll keep an eye on the status of the translated posts